CDChilds

I will accept return/exchanges within 14 days of purchase upon approval by CDChilds. All items returned in original condition will be refunded minus shipping and package charges. Buyer is responsible for return shipping.

***If the item is damaged or broken, I "require" a photo of the broken item and all packaging materials. This will be used for postal inspection or to insure no mishandling or negligents was the cause of the damage. All my items are "Glass" and must be handled with care.

***All glass items are shipped first class mail and priority mail. All priority mail will have a tracking number. Unless the address is international, this package will be shipped international first class. If a package is not received within 14 days of mail date the buyer should contact me to let me know that they have not received their package. At this time I will track you package to see if it has been received by your post office. If package has been received and a notice has been filed with the post office for pickup. It is the responsibility of the buyer to pick the package up at the post office.

If the package has not been received by your post office, is untrackable and no notification has been sent to you by your post office I will either refund you your money or replace the missing item. However, you will be responsible for the postage.

I require payment within 3 days of purchase. You may pay using Paypal, credit card, money order or personal check. Purchases paid by personal check or money order will not ship until the check has cleared the bank.

CREDIT CARDS - You do not need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746

If you need more time, just convo me at the time of sale to make arrangements for payment at a later date.

Most items will be shipped within 2 to 3 business days of receiving payment.

I ship my suncatchers, fused glass panels and wine bottle serving trays Priority Mail. Unless you live outside the United States. If your location is considered international then I will ship International First Class. Please convo me for the rates for international shipping.

Fused glass panels are shipped First Class Mail and priority mail. They will be "insured" with a "tracking number". I will convo you with this number.

All of my smaller items will be shipped First Class Mail and International First Class.

Packages less than $100 are uninsured. If you would like insurance just convo me at the time of sale. This charge will be extra in addition to regular shipping charges.

Any item over $100 will be automatically insured at my cost.

Please note: If the actual shipping charges are less than what I have quoted, you will recieve a refund through your paypal account.

If you have trouble checking out or would like an item in a differant color or quantity, please do not hesitate to contact me via Etsy.

Also if you would like to be placed on my mailing list for promotions and sales. Please give me your e-mail address in the message to the seller or send me a convo.