ceceliahayes

Handmade and Vintage

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Cecelia Hayes

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Cecelia Hayes

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Quality 4 Shipping 2 Customer service 6

Shop policies

Last updated on February 6, 2011
Many of the items listed here are made to order so slight variations may exist from what is photographed. I do custom orders, so contact me if you have any ideas! Please contact me about international shipping.
Feel free to convo with me if you have any questions or want a special order or custom color.

Accepted payment methods

Paypal
Returns and exchanges
For a full refund, please reship your package to the return address on the label within 30 days of arrival, with item(s) in the same condition in which they were received.

Custom orders if returned in condition sent, are 50% refundable.
Payment
I ship items only after payment has been received. If payment has not been received within 3 days of the purchase, I relist the item as unsold.
Shipping
Your purchase should arrive within a week to a week and a half from your purchase date for most locations. Please allow an additional 5-10 business days for shipping to Canada. Custom orders may take longer. I generally do Priority Mail for 2 to 3 day delivery. I get delivery confirmation and for purchases over $20, I get insurance. Please convo with me for an estimate if you are outside of the U.S. or Canada or if you would like a shipment upgrade.
I will notify you when the shipment has been sent and give you an estimate of its arrival. If there is a shipping error and your package does not arrive within the estimated time of arrival, please notify me immediately. If your shipment arrives with any flaw, please contact me immediately.