CeferinaSweet is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

CeferinaSweet is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 7, 2013
Thank you for visiting Ceferina Sweet!

Ceferina Sweet is a shop where you can find the supplies you need to make every party unforgettably special. It's all about the little details that add that extra touch of joy to any party so let us help create that with you!

We are a growing shop so please visit us frequently to see all the new party supplies we have in stock or are creating that you can use to host the perfect party.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We guarantee you will love what you purchase from us and won't want to return them! But in the rare instance you do, items must be returned to us for a refund or exchange. Items must be unused and still in it's original packaging.

Please be informed that we try as much as possible to photograph our items to describe them as accurately as possibly. But please be aware that in some instances, there may be a slight difference in color through different monitors. We will be happy to refund you for your unopened, unused items (excluding custom orders and our balloons) if it is not the color you need.

Please review your items before placing your order because we do pride ourselves in getting your items shipped out as soon as possible. It may happen, that by the time you convo us to make changes, your items have already been packed up and shipped, so it may not be possible to add to an order that's already been placed.

Our goal is your satisfaction. So, if anything is missing or incorrect, we are so sorry! We try our best to pack orders accurately, but occasionally we do make mistakes. Please convo us right away and we'll ship out the correct items asap, along with a prepaid label to return the incorrect item. Please let us know what you ordered and what you received in its place. Missing or incorrect items must be reported to us within 3 days of receipt of the package.

Please convo us if you feel there is more we can do to make your transaction go smoothly.
We accept paypal and major credit cards.
We understand the importance of prompt service and we do our very best to ship your package as soon as your payment has been processed.

Shipping is currently through USPS first class and USPS priority mail. Orders are typically processed and shipped within 1 business day. Orders placed on holidays and weekends are processed the following business day.

Need something shipped internationally? Please be patient with us. We are presently working out the details so we can party with you overseas!

Please review your shipping address before placing your order to ensure that your package won't get sent back to us. We are so sorry but we can not be held responsible for mail delays or items "lost in the mail" due to undeliverable addresses. Please double check the ship-to address prior to checking out with Paypal. We are only covered by Paypal's seller protection if we ship to the address listed on the order. We are not responible for items lost or damaged in transit. Once in the mail, your package becomes the responsibility of the USPS.
Additional policies and FAQs
For items that allow for customization, please convo me so we can think up brilliant ways to create exactly what you need for your event!

Custom orders are non-refundable.