celenajustine

handmade art for gifting or keeping!

20 Sales On Etsy since 2007

0 out of 5 stars (12)

celenajustine

handmade art for gifting or keeping!

20 Sales

Shop owner

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Celena

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Celena

Reviews

No reviews in the last year

Shop policies

Last updated on March 2, 2011
Thank you for shopping celenajustine! I truly appreciate each and every sale- knowing that something I created is going to a good home makes me very happy. :)

If for any reason you are unsatisfied, please contact me ASAP for information regarding exchanges/returns and check out my policies on the subject.

If you choose to leave anything less than positive feedback, please contact me first to discuss--let me know how I could have improved your shopping experience or if we can come up with a resolution for any problems. Thanks!

Accepted payment methods

  • Money Order
Returns and exchanges
Refunds and Exchanges
if you are in any way unsatisfied with your purchase i will gladly offer an exchange or a full refund for the original purchase price.

buyer is responsible for cost of return shipment and must insure the package for the purchase price or mail at their own risk.

upon receiving returned merchandise and assessing that it is in good, unworn/unused condition, i will promptly issue a paypal refund.

i ask that returns be POSTMARKED within 4 days of their original delivery date; please contact me to let me know i should be expecting your return. thank you!
Payment
Paypal payment is due at the time of purchase.
Shipping
US RESIDENTS: I ship USPS first class just as soon as I am able after a sale has finalized. My items are carefully packaged and will be in the mail within 3 business days if not sooner.

If you would like to upgrade your shipping for an additional fee please contact me prior to payment so I can make the necessary adjustments.

INTERNATIONAL CUSTOMERS:
i ship USPS first class international. unfortunately, tracking is not available for this method, however packages ARE INSURED against loss/damage. PLEASE NOTE: it may take up to 45 days for international packages to arrive to their destination due to customs and international mail delivery. CLAIMS CANNOT BE FILED prior to 45 days from the date of shipment. if a package does fail to arrive after 45 days, please contact me and i will promptly mail a replacement or refund your money.

INTERNATIONAL CUSTOMS: buyers are responsible for any/all customs fees levied on their packages. please check to see that the items you wish to purchase will be allowed into your country and through customs before placing an order.
Additional policies and FAQs
thanks!