moongbean
Sydney, Australia |
moongbean is taking a short break
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Reviews
No reviews in the last year
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Anonymous on Aug 27, 2012
5 out of 5 starsGreat product. Thank you!
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Anonymous on Mar 30, 2009
5 out of 5 starsMany thanks, looks fabulous.
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Anonymous on Mar 30, 2009
5 out of 5 starsGorgeous fibre, can't wait to get working on it.
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Anonymous on Mar 30, 2009
5 out of 5 starsFabulous seller, gorgeous fibre. Quick shipping from Aus to UK. Thank you :)
Shop policies
Last updated on
October 23, 2014
Welcome to Moongbean!
We are a small business specialising in handmade creations. We knit, we sew, we crochet and we weave. We are picky about our materials and craft. If we won't use it ourselves, we won't sell it.
Feel free to browse, and if you would like something customised specially for you, just send us a message and we'll be happy to oblige.
We believe in customer service and we'd like to see all my customers happy. If you receive something and find you are unhappy with it, please send us a message and let us know why. We can sort it out.
Welcome to my store, and have fun shopping.
We are a small business specialising in handmade creations. We knit, we sew, we crochet and we weave. We are picky about our materials and craft. If we won't use it ourselves, we won't sell it.
Feel free to browse, and if you would like something customised specially for you, just send us a message and we'll be happy to oblige.
We believe in customer service and we'd like to see all my customers happy. If you receive something and find you are unhappy with it, please send us a message and let us know why. We can sort it out.
Welcome to my store, and have fun shopping.
Accepted payment methods
Returns and exchanges
If for some reason your purchase is faulty, please contact us within three days of receiving it.
If you have not purchased postal insurance and the item has been damaged in the post, there will be no refund.
There is no refund if you simply change your mind after purchasing.
If you have not purchased postal insurance and the item has been damaged in the post, there will be no refund.
There is no refund if you simply change your mind after purchasing.
Payment
We accept Paypal payments. Please complete the transaction as soon as possible.
Payment should be made within 3 days. Please send me a message through "Etsy conversation" if you need an extension of that deadline. We will be happy to accommodate where we can.
No product will be shipped before payment is cleared.
Payment should be made within 3 days. Please send me a message through "Etsy conversation" if you need an extension of that deadline. We will be happy to accommodate where we can.
No product will be shipped before payment is cleared.
Shipping
Once your payment has been cleared, your item will be shipped within 2 working days. More time is required for custom orders, and we will inform you of the time needed when you contact us about customs.
All packages are posted using Australia Post. If you want to purchase postal insurance, please contact me and we can tell you how much that will cost.
All packages are posted using Australia Post. If you want to purchase postal insurance, please contact me and we can tell you how much that will cost.
Additional policies and FAQs
For all wholesale enquiries, please contact us.