ceramicgoddess

CeramicGoddess, LLC

Trenton, Texas
| 1,831 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Due to the increasing cost of shipping, fuel and supplies, I increased my prices a bit. The increase will not effect anything I have already started or was in discussion to prior to the increase. Thanks!

Announcement

Last updated on Apr 20, 2022

Due to the increasing cost of shipping, fuel and supplies, I increased my prices a bit. The increase will not effect anything I have already started or was in discussion to prior to the increase. Thanks!

Items

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Diane Simon

Contact shop owner

Diane Simon

Reviews

Average item review
5 out of 5 stars
(631)
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About ceramicgoddess

Sales 1,831
On Etsy since 2009

Shop policies

Last updated on May 9, 2022

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Payment
Cancellations: On ready to ship items I will accept cancellations on unshipped items, please notify immediately if you wish to cancel an order, normal I ship with in 1-2 business days from purchase. On made to order items I will accept cancellations on non-customized orders 3 weeks after purchase (before glaze firing).

Refunds/Returns: I only except returns on ready to ship sinks,, not "made to order"/custom listings. I will accept returns if I am notified that you wish to do so with in 3 days after delivery and Item is returned to me within 14 days after that. Once I have received the item in good condition I will refund full product price NOT including shipping (shiping is calculated by the purchase price of my shipping lable and insurance which ranges from $40-$70 depending on your distance from me). The listings now say "free shipping" which means the shipping amount is now included in the listing price but that does not actually mean they are shipped for free so the cost of shipping to you is non-refundable. Please purchase shipping insurance on returned items because I will not refund a return if it arrives broken during transit back to me and no insurance was purchased.
Shipping
For sinks I am now packaging myself and shipping through Fedex Home. They are insured. Packaging for two boxes and bubble wrap is about $10-15 per sink and the actual shipping cost varies based on delivery distance from me.