Ceramicgoddess, LLC

Whitewright, Texas

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Diane Simon

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Diane Simon


Average item review
5 out of 5 stars
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Quality 49 Shipping 114 Customer service 101

About ceramicgoddess

Sales 1,648
On Etsy since 2009

Shop policies

Last updated on August 27, 2019

Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits
Cancellations: On ready to ship items I will accept cancellations on unshipped items, please notify immediately if you wish to cancel an order, normal I ship with in 1-2 business days from purchase. On made to order items I will accept cancellations on non-customized orders 3 weeks after purchase (before glaze firing).

Refunds/Returns: I will accept returns if I am notified that you wish to do so with in 3 days after delivery and Item is returned to me within 14 days after that. Once I have received the item in good condition I will refund full product price NOT including shipping (shiping is calculated by the purchase price of my shipping lable and insurance which ranges from $40-$70 depending on your distance from me). The listings now say "free shipping" which means the shipping amount is now included in the listing price but that does not actually mean they are shipped for free so the cost of shipping to you is non-refundable. Please purchase shipping insurance on returned items because I will not refund a return if it arrives broken during transit back to me and no insurance was purchased.
I am primarily using USPS to ship. The are wrapped with ample bubble wrap and boxed.

For sinks I am now packaging myself and shipping through USPS due to breakage occurring with other methods. They are insured. Packaging for two boxes and bubble wrap is about $10-15 per sink and the actual shipping cost varies based on delivery distance from me. I do refund shipping overcharges or would be happy to change the price prior to purchase if you shipping is less because of location proximity to me.