ceramicgoddess

Ceramicgoddess, LLC

Whitewright, Texas | 1312 Sales

ceramicgoddess

Ceramicgoddess, LLC

Whitewright, Texas 1312 Sales On Etsy since 2009

5 out of 5 stars (433)

Announcement   IMPORTANT MARCH SHIPPING ANNOUNCEMENT: I will be traveling during the next week and a half on two short trips. I am leaving the shop open and will still reply to convos/emails. Anything purchased between 3/22 and 3/26 will ship out on Monday 3/27. Anything purchase between 3/27 and 3/30 will ship out Friday 3/31. Thanks!

Announcement

Last updated on Mar 21, 2017

IMPORTANT MARCH SHIPPING ANNOUNCEMENT: I will be traveling during the next week and a half on two short trips. I am leaving the shop open and will still reply to convos/emails. Anything purchased between 3/22 and 3/26 will ship out on Monday 3/27. Anything purchase between 3/27 and 3/30 will ship out Friday 3/31. Thanks!

Diane Simon

Contact shop owner

Diane Simon

Reviews

Average item review
5 out of 5 stars
(433)
See reviews that mention:
quality 37 shipping 95 customer service 75
View all 433 reviews

Shop policies

Last updated on December 13, 2018

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
Cancellations: On ready to ship items I will accept cancellations on unshipped items, please notify immediately if you wish to cancel an order, normal I ship with in 1-2 business days from purchase. On made to order items I will accept cancellations on non-customized orders 3 weeks after purchase (before glaze firing).

Refunds/Returns: I will accept returns if I am notified that you wish to do so with in 3 days after delivery and Item is returned to me within 14 days after that. Once I have received the item in good condition I will refund full product price NOT including shipping. Please purchase shipping insurance on returned items because I will not refund a return if it arrives broken during transit back to me and no insurance was purchased.
Shipping
I am primarily using USPS to ship. The are wrapped with ample bubble wrap and boxed.

For sinks I am now packaging myself and shipping through USPS due to breakage occurring with other methods. They are insured. Packaging for two boxes and bubble wrap is about $10-15 per sink and the actual shipping cost varies based on delivery distance from me. I do refund shipping overcharges or would be happy to change the price prior to purchase if you shipping is less because of location proximity to me.