certainlychic

...when your details have to be unique!

New York, United States · 2001 Sales

certainlychic

...when your details have to be unique!

New York, United States 2001 Sales On Etsy since 2008

4.5 out of 5 stars
(500)
Shop owner

Heather

Contact

Announcement   Welcome! Happy event planning!

IMPORTANT UPDATE: I am no longer accepting orders for weddings through May 15. Even with a rush fee, these orders will be cancelled and refunded in full due to an overwhelming demand for this timeframe and my being due at any moment!

BABY WATCH 2016 - The next "chic" baby is due to arrive in May! (That will make 2 boys 2 years apart!) I am currently open, taking and filling orders! I will work up to the point where the doctors tell me I need to stop...all for the love of love! Please contact me if you have any questions or concerns!


As I was planning my own wedding, I began to create items that fit certain details that I wanted and couldn't find in stores. And now, I want to share my love for creating custom items to enhance any event with you!

Rush orders (typically a week or less from purchase) are available for a fee. Please convo me for more information. When sending a message, please notate if you are ordering from a country other than the US. Upgraded shipping fees will apply with rush orders to adjust for the timing needed.

I always ship with delivery confirmation and insurance! I do this to protect us both. Do note that I am not responsible for item condition/time in transit once they have left my hands and the carrier of choice is responsible for packages while transit (USPS). Delays due to their issues are out of my control but I will happily work with you to ensure a happy transaction. Guaranteed delivery dates and options are available at an additional cost. Please convo me to discuss these further.

Please open your orders when they arrive! If damage has occurred in the shipping process or there was a mistake made, the only way to know is to look! I'm human and mistakes happen occasionally but the time to find out is not during your event as most of the time issues can be resolved. Runners are easy to unroll and roll back up with 2 people. You are responsible for reviewing them on arrival.

Please convo me should you be looking for something that isn't listed here. Chances are, I can do it and work with your budget as well!

Thanks for stopping by!

Announcement
Last updated on Apr 16, 2016

Welcome! Happy event planning!

IMPORTANT UPDATE: I am no longer accepting orders for weddings through May 15. Even with a rush fee, these orders will be cancelled and refunded in full due to an overwhelming demand for this timeframe and my being due at any moment!

BABY WATCH 2016 - The next "chic" baby is due to arrive in May! (That will make 2 boys 2 years apart!) I am currently open, taking and filling orders! I will work up to the point where the doctors tell me I need to stop...all for the love of love! Please contact me if you have any questions or concerns!


As I was planning my own wedding, I began to create items that fit certain details that I wanted and couldn't find in stores. And now, I want to share my love for creating custom items to enhance any event with you!

Rush orders (typically a week or less from purchase) are available for a fee. Please convo me for more information. When sending a message, please notate if you are ordering from a country other than the US. Upgraded shipping fees will apply with rush orders to adjust for the timing needed.

I always ship with delivery confirmation and insurance! I do this to protect us both. Do note that I am not responsible for item condition/time in transit once they have left my hands and the carrier of choice is responsible for packages while transit (USPS). Delays due to their issues are out of my control but I will happily work with you to ensure a happy transaction. Guaranteed delivery dates and options are available at an additional cost. Please convo me to discuss these further.

Please open your orders when they arrive! If damage has occurred in the shipping process or there was a mistake made, the only way to know is to look! I'm human and mistakes happen occasionally but the time to find out is not during your event as most of the time issues can be resolved. Runners are easy to unroll and roll back up with 2 people. You are responsible for reviewing them on arrival.

Please convo me should you be looking for something that isn't listed here. Chances are, I can do it and work with your budget as well!

Thanks for stopping by!

Heather

Contact shop owner

Heather

About

A little bit of Heather...

I married a wonderful man in 2008. My wedding was DIY all.the.freaking.way. Lovely details around every corner and things my guests hadn't seen before. Loved it all! From that sprung Certainly Chic after my blog and profile on theknot.com took off and became popular and led to brides and grooms asking for me to recreate items for their weddings.

...and here we are! :)

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  • Heather

    Owner, Designer

    20-something. Happy wife. Mommy to a little love, Logan, and our shih tzu pup, Bentley. Teacher on hiatus (after 6 years in DC).

Shop policies

Last updated on May 15, 2015
As I was planning my own wedding, I began to create items that fit certain details and items that I wanted and couldn't find anywhere in stores. And now, I want to share my love for creating custom items to enhance any event with you!

Turn around time for all work is typically 3-4 weeks (shorter for some items - please convo me to ask!), meaning you should receive your item within 4-5 weeks from the date of order unless otherwise discussed. Rush orders (ASAP - typically a week or less from purchase) are available for an additional cost. Please read the shop announcement on my shop's first page for any updates regarding production time. That is always most accurate.

NEWS! I am expecting my first child in May 2014 and expect to be unavailable for about 2 weeks after he is born. Since it's my first and this whole thing is totally unpredictable, please note that I will post an update if I go into labor early, etc. My shop will remain open for purchases and shipping times will be a bit delayed but the production time on each item will reflect this. Thanks in advance for your understanding!


Please convo me should you be looking for something that isn't listed here. Chances are, I can do it and work with your budget as well!

Thanks for stopping by!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment in full is due when purchasing the item.

Deposits for items such as invitations, announcements, favors, etc. will be posted as their own listings and should be paid for on agreed upon terms.
Shipping
I ship via USPS Priority Mail. If you prefer another carrier or method, please convo me and more than likely, we can work something out. I only ship to the address on your Paypal or Etsy Direct Checkout payment so please ensure it is correct when purchasing.

International shipping is available. Please convo me to discuss options and cost. Customs issues, taxes, and duties are the sole responsibility of the buyer.
Refunds and Exchanges
No refunds are given due to the custom nature of products. However, I strive to create quality items and for any reason if you are unhappy, please contact me to discuss options.

I am unable to offer refunds on items that did not arrive on time due to shipping delays. These delays are out of my control and if I have fulfilled my arrangement of shipping the item in a timely fashion, I cannot offer any refunds.

If you do wish to return an item, return shipping will be at your own cost. Returning an item does not guarantee a refund or exchange of any kind, unless it was already discussed and agreed upon.

Additionally, shipping costs paid at the time of purchase will not be refunded in any case or circumstance.

Please note that once a purchase is completed and details are discussed and proofs are sent, if you wish to cancel your order prior to production, there will be a fee equal to 50% of your purchase price. Therefore, your refund will be the price you paid for the item minus the 50% fee. Please be sure of your purchase, plans, and regulations at your venues prior to purchasing. If your item includes pieces that required the seller [Heather] to order custom swatches, colors, or any other product that cannot be returned, there will be no refunds given at any point after sale/purchase is received.
Additional policies and FAQs
Custom orders are always welcomed!

Please note that color and color names can vary drastically from monitor to monitor, company to company, and person to person. If you require a very close match, I am more than happy to accommodate a request but I must receive a material/paper swatch in the mail. Otherwise, color selections will be accommodated to the best of my ability but matches are not guaranteed.