CeruleanUK

Knit Womenswear, Accessories and Knitting Patterns

Caernarfon, United Kingdom · 656 Sales

CeruleanUK

Knit Womenswear, Accessories and Knitting Patterns

Caernarfon, United Kingdom 656 Sales On Etsy since 2013

0 out of 5 stars
(81)

CeruleanUK is taking a short break

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Note from shop owner Cerulean UK is currently closed for vacation. We welcome all messages or questions you may have.

Many Thanks!

Note from shop owner

Last updated on Feb 8, 2016

Cerulean UK is currently closed for vacation. We welcome all messages or questions you may have.

Many Thanks!

Tina and Natalie

Contact shop owner

Tina and Natalie

Reviews

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Shop policies

Last updated on December 5, 2014
Welcome to Cerulean on Etsy. Our knitwear is carefully hand crafted and created from our original designs.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
We accept payment via Direct Checkout and PayPal.

Direct Checkout: Use a Credit Card, Debit Card or Etsy gift card to make a payment.

PayPal: Sign in using your PayPal account to make a payment. If you do not have a PayPal account you can simply pay via PayPal's guest service using a debit or credit card.
International Buyers: PayPal will automatically convert your native currency to £GBP at no extra cost.

Items will not be dispatched until a payment has been made or cleared.
Shipping
Within the UK
Orders delivered within the United Kingdom will be sent via 1st class Royal Mail and should take approximately 1-3 days to arrive.
- Recorded delivery (1st Class Signed For) and Next day delivery upgrades are available upon request. To upgrade, please contact me before ordering. The delivery cost will then be calculated and adjusted accordingly.

Worldwide
All international orders will be sent via standard Airmail. All international orders may take between 5 - 21 business days to arrive due to customs. International buyers are responsible for any customs fees and/or additional taxes if applicable. We are sorry but parcels sent via standard airmail cannot be tracked.
- Airsure (Tracked delivery) is available upon request. To upgrade, please contact me before ordering. The delivery cost will then be calculated and adjusted accordingly.

*Please note that Tracked delivery from the United Kingdom is not issued as standard and can be more expensive than rates offered in other countries. E.g Rates for small parcels delivered to the US begin at $13.00 - $15.00.
Refunds and Exchanges
Physical items

A full refund can be claimed within 60 days of the dispatch date if you are unsatisfied with your purchase or your parcel does not arrive. Items must be returned in their original condition. Return shipping costs are the responsibility of the customer. Please wait 30 days before opening a case as the parcel may be delayed in customs.


Digital files

Unfortunately we are unable to refund digital files due to their nature. We try to represent the product for sale as accurately as possible throughout the listing. Please read the listing's description in full before purchasing. Alternatively we can offer an in-store credit towards the purchase of the physical item represented in the pattern.
Additional policies and FAQs
FAQ / Troubleshooting

Where can I find the link to my download?
After purchasing a digital file, your download link should be visible on your invoice page, or by following the 'Your Account > Purchases & Reviews' link found on the top of each page. If you are unable to reach your download link, please contact us via Etsy and we will alternatively send the file via email.

How long are processing times?
As many of our items are made to order, our processing time varies depending on the item and order quantity. Please check the 'shipping and policies' tab to see the individual processing time for each item. When ordering a quantity of two items or more, the processing time may be extended.

When can I expect to receive my item?
Delivery times depend on your location and processing time of the item. Expected delivery time after dispatch of item:
United Kingdom: 1 - 3 business days
Europe: 3 - 5 business days
International: 5 - 10 business days
Please note that some international packages can occasionally take up to 21 business days to arrive due to customs.

Is it possible to order two or more of the same item?
Made to order:
Many of our items are listed under a single quantity, but we are open to accepting multiple orders of the same item. Please send us a message and link to the item, and we will adjust the quantity and processing time accordingly.
Ready to ship:
Unfortunately we can only provide the quantity that is specified on the listing. However some of these items can instead be available on a made to order basis.