cfreresmith

Hand-Made Embroidered Birds, Accessories and Ceramics

Canterbury, United Kingdom · 17 Sales

cfreresmith

Hand-Made Embroidered Birds, Accessories and Ceramics

Canterbury, United Kingdom 17 Sales On Etsy since 2011

0 out of 5 stars
(10)

Announcement   Hand-Embroidered Ornamental Birds and Printed Accessories and Hand Painted Ceramics.

Enjoy browsing through a collection of embroidered birds, printed accessories and hand painted ceramics all made with Catherine Frere-Smith original designs.

I love to hear your comments and make any custom orders so please contact me with any ideas or requests!

See more of my work and keep up to date with things I've been making by liking my facebook page www.facebook.com/CatherineFrereSmith, or visit my website at www.catherinefreresmith.com

Thanks for visiting!

Announcement

Hand-Embroidered Ornamental Birds and Printed Accessories and Hand Painted Ceramics.

Enjoy browsing through a collection of embroidered birds, printed accessories and hand painted ceramics all made with Catherine Frere-Smith original designs.

I love to hear your comments and make any custom orders so please contact me with any ideas or requests!

See more of my work and keep up to date with things I've been making by liking my facebook page www.facebook.com/CatherineFrereSmith, or visit my website at www.catherinefreresmith.com

Thanks for visiting!

Catherine Frere-Smith

Contact shop owner

Catherine Frere-Smith

Reviews

No reviews in the last year
Lydia Pratt

Lydia Pratt on Feb 10, 2015

5 out of 5 stars

This was also exquisite. I would definitely buy some more from you if you had them. :)

Lydia Pratt

Lydia Pratt on Feb 10, 2015

5 out of 5 stars

These were for my mom and she absolutely loved it! Thank you so much you're so talented. Shipping was great also!

chatterbaby1984

chatterbaby1984 on Dec 27, 2014

5 out of 5 stars

Beautiful item, very happy, many thanks :)

View all 10 reviews

Shop policies

Last updated on December 8, 2013
Hello, and welcome to my shop!

If you would like to find out more about me or my work, please visit:
cfreresmith.blogspot.com

I love hearing your comments and suggestions, and if you have any further questions please contact me by starting an etsy conversation.

Thanks for visiting!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I am happy to accept payments made by all major credit cards accepted by Etsy, Etsy gift cards and also by Paypal. Please make payments within 48 hours of ordering. Payment not received within this time may unfortunately result in a cancellation of the sale.

I like to ensure everything is beautifully made so when ordering custom items or made to order please allow 4-10 working days for your item to be made before its dispatch.
Shipping
I am happy to ship everywhere and keep a proof of posting for all deliveries. I use royal mail for both UK and International deliveries.

For UK deliveries of birds or items over £100 I use 'special delivery' and orders should be with you within 1-3 days of its dispatch. Orders are sent with tracking and will require a signature upon receipt. For items over £50 I use Royal Mail First Class Recorded Signed for which also requires a signature upon receipt. If you are unable to sign for the item when delivered and would prefer another method of postage please let me know in the 'notes to seller' section. However, please note that if sent by another method I will unfortunately be unable to take any responsibility or offer any refund if an item is delayed or goes missing.

For International deliveries over £50 I use 'International signed for' and these can be tracked within the UK. Orders should be with you within 3-7 working days and will require a signature upon receipt. Similarly if you would prefer another postal service, let me know in the 'notes to seller' section but again I will be unable to take any responsibility or offer a refund if the item is delayed or goes missing.

I am unable to take responsibility for delivery delays or additional charges at customs.
Refunds and Exchanges
I hope you will be happy with your purchase, but if for any reason you are not completely satisfied I am happy to refund or exchange an item if contacted within 3 days, and the item is returned within 20 days from its receipt.

The item must be returned in perfect condition and in its original packaging. Please as much as possible use the same delivery service that was used to send to you. If item is returned broken no refund can be made.

Refunds will be made to your paypal account or a cheque sent to you as soon as I receive your item. Shipping costs are unfortunately non-refundable.
Additional policies and FAQs
**Repairs and Damages**
If your item gets broken for whatever reason I am happy to make small repairs free of charge (providing the damage is not very severe e.g burnt to smoulders etc.!) I will ask that you pay postage for sending the item to me, and I will pay postage for its return.

I always take great care to ensure your items are sent to you in perfect condition, but if for some reason they do arrive to you broken, send a photo of the item as soon as it arrives and I will repair or replace it for you. Hopefully this will not happen but please contact me for further details if this is the case.


**Care Instructions for Birds**
Keep out of damp
Do Not Wash as colours from the natural dyes may run

Please note, due to small parts these items are NOT suitable for children!


**Custom Orders**
You can customize your order or commission an item by contacting me via the 'Request Custom Item' link on the shop's left-hand bar. Once finalized your order will appear under the 'Custom Orders' section and a message will be sent to you. The same delivery and payment policies will apply, but unfortunately I will be unable to offer any refund or exchanges to custom made orders.