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ChainedtotheStrange

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ChainedtotheStrange

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Shop policies

Last updated on March 17, 2011
We pride ourselves on being an amazing source for handmade geekery. If there's anything you'd like that you don't see, please contact me. I love a challenge!

For more information about my work, check out my facebook fan page: http://www.facebook.com/ChainedtotheStrange

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
If you feel your item has sustained damage in transit, or is looser than you expected, let me know! I will either repair or replace the item, depending on the case.

I can also provide you with instructions for modifying items free of charge.
Payment
I accept Paypal, money order, and personal cheque, but I much prefer Paypal! Nothing will be shipped until payments clear, so paying by personal cheque will be slow. For amounts under $50, I only accept paypal unless you contact me first.

If mailing payment, let me know and I will give it extra time to arrive. Otherwise, payment must be received within 72 hours.
Shipping
I ship via Canada Post. If you want to put a rush on your item, let me know and we can work out a shipping method. Worldwide orders welcome.

Because of the thickness of some pieces, they need to be shipped via parcel mail and therefore cost more to ship.

Items being shipped outside of Canada's must have their contents declared for customs. There is a chance you may be charged an additional fee by them, but I have no way to know nor predict this in advance. You are responsible for paying these fees.
Additional policies and FAQs
Q: I love (item), but I just wish it came in (color, length, shape) instead!
A: In almost all cases colors can be changed, and a large array of modifications available. In many cases changes can be made free of charge, message me for details!

Q: What colors of anodized aluminum are available?
Most of my chainmaille items include a color guide, which you can view here: http://www.flickr.com/photos/chainedtothestrange/4575716497/

Some popular color combination are:
Fire: red-orange-yellow
Rainbow: red-orange-yellow-green-blue-purple/violet
Ocean: blue-turquoise-dark purple-black
Forest: Bronze-green-blue/turquoise

Q: Do you use precious metals?
A: I can, but it would require paying the cost of the materials up front. It might take a little longer to finish than other custom pieces, contact me for details!

Q: How long does it take for items to ship?
A: For most items they will ship within 48 hours of payment clearing. However, there may be cases where the item needs to be made, and/or I've run out of a particular type of ring. If the delay is likely to be more than one week I will contact you. If you need an item by a certain date please let me know! Shipping to the United States can take up to two weeks by Canada Post/USPS, more if it gets held up at customs.