Chakotokyo

Chako handbags and clutch bags from Obi & Kimono

87 Sales

Chakotokyo

Chako handbags and clutch bags from Obi & Kimono

87 Sales On Etsy since 2009

0 out of 5 stars
(33)

Chakotokyo is taking a short break

Loading
Kazumi Lomri

Contact shop owner

Kazumi Lomri

Reviews

No reviews in the last year
Natalie Diggins

Natalie Diggins on Jun 21, 2016

5 out of 5 stars

Another beautiful clutch delivered with great service!

Natalie Diggins

Natalie Diggins on Mar 12, 2016

5 out of 5 stars

Another beautiful bag! Couldn't ask for a better product or customer service. I'm a very happy customer.

Natalie Diggins

Natalie Diggins on Mar 12, 2016

5 out of 5 stars

Another beautiful bag! Couldn't ask for a better product or customer service. I'm a very happy customer.

Natalie Diggins

Natalie Diggins on Oct 12, 2015

5 out of 5 stars

Beautiful, unique bag; fast shipping; and great communication. I'm already looking forward to my next purchase!

Natalie Diggins

Natalie Diggins on Oct 12, 2015

5 out of 5 stars

Beautiful, unique bag; fast shipping; and great communication. I'm already looking forward to my next purchase!

View all 33 reviews

Shop policies

Last updated on November 17, 2014
Welcome to Chako online store and thank you for your interest.
In order to have the most pleasant shopping experience, please make sure to read our policies below.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
1. We accept credit card payment through Paypal in US Dollars.

2. As our business is based in Hong Kong, there is no sales tax applied to your purchase.

3. Please note that non payment after 3 days will result in sale voided and item being relisted.

4. The purchased product will get shipped once the payment has been confirmed.
Shipping
1. Your product will be shipped using the Express Mail Service (EMS) from Japan Postal Services. This is a registered mail service with a tracking code + insurance so you will need to sign your package upon receipt. For this reason it might be best to have your bag delivered to your work address.

2. Items are shipped within 2-3 days of receiving your payment.

3. Once the product has been shipped, you will receive a tracking number to follow the progress of your package. Please copy and paste the tracking number at http://www.post.japanpost.jp/int/ems/delivery/ems_search_en.html.

* * * * * * * * * * * * * * *
Delivery dates from the shipping date range for different countries/regions:
-Hong Kong: 2 days
-Rest of Asia: 2-3 days
-US & Canada: 2-3 days
-Australia: up to 5 days
-Europe: 3 days
**Please note, if you do not receive your package within the dates above, items may be held in customs for check.

* * * * * * * * * * * * * * *

4. We always ship to your registered shipping address on Etsy. Please make sure that this address is correct and updated. If you want us to ship your bag to another address, please let us know in advance. We will not send to a P.O. address as registered mail does not get delivered there.

5. Please note: Local import duties may be payable upon receipt. It is a legal requirement that we declare the full value of the goods on all packages destined outside Japan and therefore shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they might be.

6. Finally, we normally ship on Tuesdays, Thursdays and Saturdays. You will be informed via email of your shipping date.
Refunds and Exchanges
1. All sales are final. We've worked very hard to represent everything accurately, and everything is made with the highest attention to detail.

2. Exception will be made only when there is a damage to the product during the delivery process. We will refund you the amount of the bag.

2. 100% refunds for lost package (however as there is a tracking code, it should not happen)

- PLEASE NOTE BEFORE PURCHASE-

* Read dimensions carefully to ensure the product works for you.
* Please note that colors vary from monitor to monitor setting. Please ask for additional photos you are unsure of a color.
*The more questions you ask, the more information we can provide to you to ensure your 100% satisfaction on your order.
Additional policies and FAQs
- CARE FOR YOUR BAG -
Your bags come with care instructions. Our products are made with 100% silk fabric. Obi cannot be dry cleaned or washed. However, if you need to get the inside cleaned (inside lining is kimono fabric), you may take it to a specialized dry cleaners that is familiar with cleaning handbags.

They are all handmade in Japan.

- BESPOKE -
We accept bespoke orders. Please contact us if you are interested. The whole process takes 10 to 14 days depending on the workload we have.

- Wholesale -
We do not accept wholesale on individual levels.

- COPYRIGHT -
© Chako Toyko 2014. All rights reserved. All content and designs contained in this shop are protected by copyright belonging to © Chako