Announcement Welcome to Charlene Chua's shop. Take a look around the store for prints and artwork on sale, and check out her site at www.CharleneChua.com to view more of her work!
Welcome to Charlene Chua's shop. Take a look around the store for prints and artwork on sale, and check out her site at www.CharleneChua.com to view more of her work!
All my prints are signed and shipped in a protective plastic sleeve, accompanied by a stiff cardboard backing (which I get from recycling my cardboard boxes).
Please drop by my website to check out my new work: www.CharleneChua.com
Accepted payment methods
I use Canada Post to ship my items, unless otherwise indicated.
The buyer is responsible for any applicable taxes or fees applied by Customs.
Refunds and Exchanges
Additional policies and FAQs
Please allow 3-5 days for production before shipping.
Shipping by Canada Post usually takes:
Within Canada - 2-5 work days
USA - 1-2 weeks
Other countries - 2-12 weeks
During heavy traffic periods such as Christmas, delivery may take longer.
2. I bought a print or original artwork - can I use it for my brochure/ logo/ website?
Please note that purchasing the artwork does not transfer any rights associated with the artwork. If you wish reproduce the image commercially, please send me an email asking about licensing rights.
3. Do you do custom work?
For commercial projects, please visit http://www.charlenechua.com/contact
4. I saw an image of yours that is not listed as a print. Can I buy a print of it?
Yes, you can buy a 8.5x11in print. Please send me a Jpg image of the piece. I will make a listing with your name on it so you can purchase the print.
5. Help! My mailman totally trashed my order! Can I get a new print?
While I try to pack prints to prevent damage, I cannot be responsible for damage incurred by the postal service - Sorry! If you are concerned about your purchase getting damaged, please choose to ship it via Purolator.
6. My order never got here, what now?
I send out purchases by regular Canada Post service, which does not include tracking and insurance. If you are concerned about your purchase getting lost, please choose to ship it via Purolator.
Sorry, I do not offer refunds or replacements on uninsured items lost in transit.