CharleneKPhotography

Limited Edition Fine Art Prints :: Made with love.

Sydney, Australia · 1 Sale

CharleneKPhotography

Limited Edition Fine Art Prints :: Made with love.

Sydney, Australia 1 Sale On Etsy since 2011

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Charlene Canning

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Charlene Canning

Shop policies

Last updated on December 15, 2011
Welcome and thank you for visiting my shop. I have put my heart and soul into every photo so I hope you will find something that you love as much as I have enjoyed making them <3 Each of my prints is a Limited Edition with only 50 copies printed.

Every print in this shop was taken by me and is professionally printed. All prints are shipped to me first to ensure that I am happy with the quality before I ship it out to you.

Happy shopping =)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment must be made within 24 hours of purchase.

At this stage, I only accept payment via PayPal. If you do not have a PayPal account, you can still pay for your purchase with a credit or debit card using PayPal's guest checkout service. (http://www.etsy.com/help/article/361)

If payment has not been received, then I will contact you to confirm your purchase. If I still haven't received a reply within 2 days of contact, your order will be cancelled.

Item(s) will not be shipped until payment has been received.
Shipping
Once payment has been received, item(s) will be shipped within 2 working days. (Note: If the purchase was made on a weekend, item(s) will not be shipped until the next working day.)

All items are shipped to your ETSY address from New Zealand via International Air, which has a delivery target of 3 to 10 working days.

You can upgrade the shipping method at an additional cost, to International Express Courier, which has a delivery target of 1 to 5 working days. The package will be tracked and require signature on delivery. Please ask me for this option BEFORE making the purchase.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

I will contact you when I have shipped your item(s) and would appreciate it if you could send me a message when you have received it.
Refunds and Exchanges
Once your item has been shipped, it is in the responsibility of NZ Post and I do not accept any liability for lost, stolen or damaged item(s) once they are shipped. However, if you have not received your item in 14 days after your item was shipped, please contact me first so we can try and work something out.

I ensure that the greatest care is provided in packaging your item so that it arrives in perfect condition. If your item has arrived damaged by the postal system, please send me a photo of the damage and I will replace your item(s) at no charge - but please be aware of the additional time for reprints.

Refunds and exchanges are dealt with on a case-by-case basis. If you have any concerns or issues with your item, please contact me first and I will do my best to ensure you are happy. I am a strong believer of good customer service =)
Additional policies and FAQs
Please note that computer screens may differ and the colour of the print on the screen may not look exactly like what you receive. This is because different types of monitors are calibrated differently.

By purchasing my item(s), you accept all my shop policies stated on this page.