You can use Paypal, or creditcard.

Dutch customers can also pay via Ideal.

If you need help with checkout:
http://www.etsy.com/help_guide_checkout.php

I ship within 3 working days of payment.
You will be sent an email when the parcel has been shipped.

ITEMS WITH A PRICE HIGHER THAN USD 30.00 HAVE FREE SHIPPING1

International Orders are shipped via PostNL international mail which does not include tracking, insurance or delivery confirmation. If you require other shipping options (such as tracking or insurance), please contact me before placing your order so that I can adjust your charges.
Without insurance I am not responsible for damage or loss once your package is shipped.

I can not be responsible for orders lost /stolen/broken in the mail

Pleace make sure that your Etsy and Paypal addresses match so I know where to send your order!

Each item is unique. I do my best to photograph my work accurately. Please keep in mind that the image or the colours may appear differently according to your computer screen.

Product care: spot cleaning or gentle hand wash only with a mild detergent.
Do not use washing machine or dryer. If necessary reshape before drying.
Scarfs: preferably lay to dry flat on a towel. Low heat ironing possible.
I am not responsible for any damage that occurs if instructions are not followed.

All items are made in a smoke and pet free environment.

Privacy Policy
Art.toWear is a company registered in the Netherlands at Prinses Beatrixlaan 18, 3972AN, Driebergen, The Netherlands. In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at info [!at] charlottemolenaar.art.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Shop and browse without having to provide personal details. During your visit to the Shop you remain anonymous and at no time can we identify you unless you have an account on the Shop and log on with your user name and password.

1. Data we collect
We may collect various information if you seek to place an order for a product to us on the Shop.
We collect, store and process your data for processing your purchase on the Shop and any possible later claims, and to provide you with our services. We may collect your name, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for
these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Payments that you make through the Shop will be processed by Art.toWear. You must only submit to us information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Other uses of your personal information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes by Art.tpWear. You can choose to opt out of this at any time. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address. We may also send you other information about us, the Shop, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 14 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday in the Netherlands) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
Competitions
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Third parties and links
We may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Shop may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally we keep your data for the following time period: 10 years.

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we will use connections with a privacy shield (e.g. google docs).

2. Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access.
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority..

Please contact us by mail at info [!at] charlottemolenaar.art

3. Changes to the privacy policy
If we decide to change our privacy policy, we will post these changes on this site. This policy was last changed on 3th of July 2018.