CharmCeramics
Announcement
Thank you for stopping by! If you cant find what your looking for please message me: charmceramics [!at] gmail.com . Shop Pandemic hours of Operation: 10 am - 5 pm PST. Monday-Friday. Closed National Holidays. Please allow 24-72 hours for reply to Etsy messages and emails. Messages sent on weekends will be responded on monday. I am in the studio a lot :)
Featured items
Items
All Items
Reviews
-
Megan on Sep 27, 2023
5 out of 5 starsAwesome item!!! These are so cute and perfect and they just make me so happy 😊
-
J on Sep 6, 2023
5 out of 5 starsAfter my fur baby of 20 years passed away, I spent a lot of time looking for the right urn. I didn't want just any old box or container, I wanted something that was representative of my love for him. Thankfully, this beautiful, ceramic urn in the shape of a cat was perfect! The colors in the glaze match also matched my tabby's fur, and the size is just right. The only disappointing part was that it took just over 1 month to receive the order, otherwise I'm very satisfied.
-
Janet on Sep 5, 2023
5 out of 5 starsQuality is lovely and once I found a nice silk bag, it was perfect for my boy's ashes.
-
Andrea on Sep 4, 2023
5 out of 5 starsVery well done urn , it’s a beautiful piece . 100% recommended
-
tiggy1312 on Sep 2, 2023
5 out of 5 starsBeautiful, and great quality. Shipped earlier than expected. Thanks!
-
Jaimie on May 30, 2023
5 out of 5 starsThese are so cute! They are a gift, I’m sure she will love them.
-
Emily on Sep 14, 2023
5 out of 5 starsThis urn is absolutely beautiful. I just lost my 17 year old amazing Calico and this urn was a no brainer when I saw it. It was made when ordered and came quickly. I am so incredibly thankful. Thank you and take care!
-
merymete on Sep 6, 2023
5 out of 5 starsBeautiful urn. Seller communication was great as well. One of my absolute favorite shops on Etsy!
-
-
Cas on Aug 25, 2023
5 out of 5 starsConflicted on my experience with this purchase. I ordered an urn for my cat who had passed and never received it. After going back and fourth with the seller we came to the conclusion that it got sent back at the boarder with no reasoning.. I was told I would receive a refund and to retry with a new order if I still wanted the urn. I got issued a refund for only the product not the shipping fee and had already reordered the urn again when I noticed. The seller did give me a 10% discount for the inconvenience of not receiving the first urn. Overall I paid double the shipping ($120 total) for one product. I know it’s not the sellers fault the urn didn’t get delivered but it’s not mine either yet I’m the one who’s paying for it. The shipping cost should’ve at the very least been split. I don’t believe I should be paying the price.
About CharmCeramics
Charm Ceramics by Cyan Marine
Shop members
-
Sarah Sherman
Owner, Designer, Maker/potter
Sarah graduated in 2013 with BFA in Product Design from Otis College of Art and Design. She fell in love with clay as a student. With her free time she enjoys the Los Angeles beaches by surfing and swimming.
-
Frankie
Maker
Frankie works part time while he is in school for jewelry, He is a self taught blacksmith. His favorite band is the Cure.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
More information
Frequently asked questions
Is the one in the picture the one that I will be getting? I notice variations in color of the glaze. Is this defective?
All of our products are hand made and one of a kind. Dependent on the glaze and the firing, each product is slightly different than each other, but any order would resemble the stock photo very closely. Variations and speckles in the glaze are expected and shows that our products are made by hand. In the clay world, we call these variations “kissed by the kiln.” Rest assured that we hand select each product that is sent to our customers.
Policies regarding orders, returns, exchanges, shipping times & refunds
We reserve the right to deny a sale based on our discretion.
Contact me for any issues with your order. Please be sure to save all original shipping materials, as we need them for shipping refunds.
Damaged Orderes:
Shipping refunds are issued visa via USPS. Please save all shipping material and provide images of package and damaged goods for refund.
Incorrect Order:
If you have received the incorrect order please contact me and kindly wait up 42 hours during business hours. Monday threw Friday 10 Am to 6 PM PST. I will sort out getting the correct idem to you.
Returns:
Items that have been altered by the customer can not be returned, exchanged or refunded.
Do you do rush shipping? Shipping Times
I don't usually do rush shipping because I am busy making :) We do our best to keep shipping times accurate. However shipping times cannot be guaranteed due to ongoing supply chain issues caused by the pandemic. If you have more questions please contact me.
Are the bowls and tumblers dishwasher safe? Can I put them in the microwave?
All tableware is dishwasher safe. All tableware is microwave safe, but some products heat up more than others- use caution when removing from microwave.
How is the urn sealed?
Keepsake urns are traditionally not sealed. The urn design is similar to a tea pot or a cookie jar; the head fits snuggly to the body of the urn. We recommend using museum putty for a non-permanent seal or 5-minute epoxy for a permanent seal.
How big is the urn? What is the inside volume?
• Cat urn dimensions 8” x 3” x 3” with an opening of 1 ¾”. Holds 16 fluid oz.
• Small dog urn dimensions 7 1/2” x 3” x 4” with an opening of 2”. Holds 16 fluid oz. Designed to contain the ashes of small to medium size dog or dogs under 30 lb
• Large dog urn dimensions 10 3/4" x 5" x 4 1/2" with an opening of 3''. Holds 44 fluid oz. Designed to contain the ashes of medium sized dogs to large sized dogs 35 lbs to 100 lbs
I have a large dog. Do you make a larger dog urns?
Large dog urns are made to order. Please contact us if you want a large dog urn in a different glaze color that is not listed on the shop.
Do you ship to my country?
Yes, we ship around the world. Prices vary upon region. Please contact us.
Wholesale availability
Please email me at charmceramics@gmail.com for more information.
Custom and personalized orders
YES we make custom orders. Custom color and paint options are available pricing is dependent on detail and material. Typical turn around time is between 6-8 weeks. Depending on order pricing is between an additional $50 +