The urn itself is beautifully crafted and well done, it did unfortunately take almost two months to receive, but the ashes weren't exactly going anywhere so it wasn't a huge deal.

Absolutely love this urn for my kitty! It took quite some time to receive it, but it was worth the wait! Beautifully made & the color is perfect. Exactly what I wanted!

My transaction with Charm Ceramics has been a nightmare. I ordered 2 urns, 1 Mocha and 1 Autumn Red, on July 13. On Sept 23 the owner contacted me & said she was shipping part of my order. I told her I was going out of town and asked her to ship it on Oct 1 & she said yes.

On Oct 13 I had not received anything, so I contacted her. On Oct 16 she said she was shipping it the next day. I asked if she was shipping both urns. She never responded. Seven days later I had not received anything and I opened a case with Etsy.

On Oct 27 I received 1 urn. Etsy closed the case. Now the shop is conveniently on hiatus and I only have 1 urn. I need 2 for the ashes of 2 cats & I want them to be the same. Etsy has reopened the case.

I do not recommend purchasing from this shop & will never do business with her again.

My transaction with Charm Ceramics has been a nightmare. I ordered 2 urns, 1 Mocha and 1 Autumn Red, on July 13. On Sept 23 the owner contacted me & said she was shipping part of my order. I told her I was going out of town and asked her to ship it on Oct 1 & she said yes.

On Oct 13 I had not received anything, so I contacted her. On Oct 16 she said she was shipping it the next day. I asked if she was shipping both urns. She never responded. Seven days later I had not received anything and I opened a case with Etsy.

On Oct 27 I received 1 urn. Etsy closed the case. Now the shop is conveniently on hiatus and I only have 1 urn. I need 2 for the ashes of 2 cats & I want them to be the same. Etsy has reopened the case.

I do not recommend purchasing from this shop & will never do business with her again.

This was perfect. I was looking for a special urn for my much missed pug. Thank you!

These are perfect. Exactly as shown.

Shakers were great. I gave them as a gift to my sister and she loved them. Seller communication leaves something to be desired.

Absolutely beautiful. Thank you so much!

A perfect final resting place for my beloved Basenji.

Item was delayed substantially (by several months). I didn't mind the delay so much, but then the color was incorrect so there was a second delay while I waited for a new one to be made. Once again, not the worst thing in the world, but then the item arrived broken. Pieces of it had broken off. I tried to reach out to the seller a couple times and heard NOTHING back. It's one of the more expensive things I've purchased on etsy and the delay + inaccurate color + totally disappearing when I asked what the policy was on broken items is a real disappointment. The remains of my dog (which I had had for fifteen years) have been sitting in a plastic bag since April waiting for this urn. I am more than a little emotionally distraught that all this stuff with the urn is happening after my best bud died.