Charsfavoritethings

Unique Handcrafted Jewelry

Saint Helens, Oregon | 3982 Sales

Charsfavoritethings

Unique Handcrafted Jewelry

Saint Helens, Oregon 3982 Sales On Etsy since 2012

5 out of 5 stars
(666)

Announcement   As of 12/13 our holiday schedule is full. We are no longer processing orders that need to arrive by December 24th. If you have already ordered from us your order will arrive in time for the holidays.

Happy Holidays,

Char and Bill Baumgardner




Enjoy our specialty music box lockets, pocket watches and custom designed jewelry.

Announcement

Last updated on Dec 15, 2018

As of 12/13 our holiday schedule is full. We are no longer processing orders that need to arrive by December 24th. If you have already ordered from us your order will arrive in time for the holidays.

Happy Holidays,

Char and Bill Baumgardner




Enjoy our specialty music box lockets, pocket watches and custom designed jewelry.

Char Baumgardner

Contact shop owner

Char Baumgardner

View all 421 items

Reviews

Average item review
5 out of 5 stars
(666)
See reviews that mention:
quality 57 shipping 152 customer service 110
View all 666 reviews

About

Designing jewelry is my passion and I love creating unique assemblage pieces that are collectible and everyone can enjoy.

I have always enjoyed crafting and creating things. Early on I had a wholesale gift business and loved it. As life moved forward I moved along with it and changed careers. After many years I was fortunate enough to get back to my true passion of designing and creating jewelry.

I learned about Etsy through a family member and decided to check it out. It was a great venue and looked like a good place to test online marketing with my jewelry. I was delighted to find it was a good fit for me and works well for my jewelry designs.

My favorite designs includes the use of brass and silver ox stampings, vintage jewelry, semi - precious gem stones, beads and other findings that catch my eye.
Although I design and make many different pieces of jewelry, featuring an array of mixed media, my favorites to design and create are music box lockets and pocket watches.

Having the opportunity to design and create is truly my dream job and I plan to keep doing it for many years to come. It is always a pleasure to add new designs to our current collection.

Thank you for stopping by to visit and take a peek at my favorites!

Shop members

  • Char Baumgardner

    Owner, Maker, Designer

    I design and create jewelry and love every minute of it! My signature products are my pocket watches, music boxes and watch lockets. They are each carefully designed and created with care. My jewelry offers something for everyone and all occasions.

  • Bill

    Customer Service, Shipper, Marketer

    My husband Bill has broadened his role by being a full time partner in the business. He now is in charge of customer service, shipping and marketing needs.

  • Evan

    Brand Manager

    Evan is my temperamental kitty. When looking for a logo and brand for my shop I knew I had to go with Evan and his shoe chair. It combines my love of cats and shoes.

  • Roscoe and Rosalie

    Assistants

    These two fur kid assistants are a constant source of entertainment and fun.

Shop policies

Last updated on May 23, 2018
Thank you for visiting my shop here on Etsy. Please don't hesitate to contact me with any questions you may have.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you need to return your item you may ship it back to me within 5 business days of receiving it (at your expense). Item must be in same condition it was shipped, new and in good working order, once it is received a refund will be processed for your original payment (less shipping charge and applicable restocking fee.) . For return shipping please ship via USPS or with your countries postal service, first class with tracking and insurance. Item should be returned in original box the item was shipped in, and appropriately packaged so there will be no damage to contents. Please contact me prior to shipping the item to be returned. Unauthorized returns will not be accepted.

A 15% restocking fee is charged on music box locket returns due to the "made to order" option of choosing the music box movement for each locket.

If item is damaged in shipping please contact me via etsy account convo . A photo of the damage may be needed to begin process of damage claims. Product will need to be returned to complete refund or replacement process.

All products are checked before shipping to ensure they are in proper working order. If there is an issue with any product you have received please contact me within 3 days of receiving so we can offer a resolution. No refunds or exchanges available if issue is not reported within 3 days of receiving your order. All products that are being shipped back for a damage claim must be received by Char's Favorite Things within 10 days of you receiving the package.

Custom orders are exempt from this refund policy.
Payment
SECURE OPTIONS
Etsy keeps your payment information secure. Sellers don't receive your credit card information.
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- SOFORT Bank Transfer
- iDEAL
- Etsy Gift Card

*Reserved items will be held for 48 hours unless prior arrangements have been made.
Shipping
The time needed to prepare an order for shipping varies. For details, see individual items.

Shipping charges cover the shipment of your item(s) and packaging/handling.
I ship to the address on the Paypal invoice or the Etsy invoice.

I ship via USPS and always include a tracking number for your convenience.

Priority shipping is available please choose the applicable shipping option at time of order.

If item is non-deliverable and returned to me, I will try to contact the buyer to get updated shipping information. Item will be re-shipped to new address with applicable shipping charges to customer. If shipping error was due to my error I will cover the cost to re-ship. If I am unable to make contact with the customer after 14 business days I will cancel the sale and refund the purchase price, less the shipping cost.

Please Note:
Orders are not considered lost in transit until the following amount of time has passed:
Domestic: 20 days past shipping date
International: 60 days past shipping date

Customers are responsible for all VAT Fees incurred upon import, local taxes, and collecting their packages from their post office.
Additional policies and FAQs
*Custom orders are always welcome and I will do my best to work with you to create a design just the way you want it. I do ask for ample time in advance to make sure your special request is as perfect as possible! A 50% non refundable deposit will be required on custom orders before work begins.

*Please note - There are no refunds on custom orders as they are made to order.

*If a music box has been damaged from use after purchase we may be able to repair or replace the product for you at an additional cost. We do not offer pocket watch repairs.

*I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)

If you are pleased with your purchase, and you have a moment, positive feedback is greatly appreciated!
Privacy
• This GDPR Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. ( www.etsy.com/legal/privacy/ )
INFORMATION WE COLLECT
When you purchase from CharsFavoriteThings on Etsy, you supply our shop, via Etsy, with the information necessary to complete an order. This information remains on Etsy as a record of your purchase, your online receipt, and any communications (convos) between yourself and us, which stays on Etsy.

I do not ever see your credit card or PayPal data - Etsy handles the financial transactions.

Therefore, the data that I am privy to, via Etsy, are

*the name you use on your Etsy account
*your email address
*the name and address to whom we ship your purchase
*what you purchased
*If you have purchased from us in the past
*items and shops you have indicated that you like by clicking on a heart on each
*Any feedback you leave about a purchase
Communications you have with us, and information therein

We purchase and print our postage labels through Etsy.
We routinely ship via the USPS, which scans your address label to route and track your package.

HOW WE USE IT

We use the information with which you supply us to complete your order, and to comply with the Etsy Seller Policy and Terms of Use.

We use~~
*the name you use on your Etsy account
-- so that we can contact you with any questions, and you can share any pertinent information with us that you did not include when you placed your order
*the name and address to whom we ship your purchase
--so we know where to ship it
*what you purchased
so that we know what to ship
*If you have purchased from us in the past
*items you have indicated that you like by clicking on a heart on each
We often include a little gift in our orders to the continental US, and knowing what you like helps us guess what you might like.
*Any feedback you leave about your purchase
So that we might know if we need to improve our service~ We would much prefer that you allow us to work with you until you are happy with your order, but the choice is yours.

How LONG WE KEEP IT
After shipping, we at CharsFavoriteThings do not retain any of your records, but we can still see the records you have shared with Etsy.

If you would like for us to delete Etsy conversations, and any information that you have shared with us in them, we would gladly do so. This will delete them from being visible to us. I do not know if they are still visible to Etsy, since such records could be used in to clarify a dispute that could arise, and it would thus benefit Etsy to retain them all.

SHARING YOUR INFORMATION
Etsy and we share your information while we are preparing an order for you, and after the order has been shipped, Etsy alone retains those records, although we can see your information as it pertains to a sale from our shop, and we can see the information you shared with us, if in fact, you did share any with us.

We do not share your information with anyone other than Etsy and the company through whom we ship (which is nearly exclusively the USPS).

Should a government request, a legal obligation, a legal claim (like a tax law), or a court obligation require us to disclose any of your private information, we would do so only with the utmost caution.


***HOW WE SECURE PRIVATE INFORMATION COMING OUT OF THE EU
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Some of the following rights apply generally, and some are specific to your location.

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below .

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. We will delete whatever is in our power to delete (except we have a legal obligation to do otherwise.)

• Object. We do not contact buyers after an order is completed, except in the rare occasion that the buyer has requested us to do so. However, you always have the right to object to that contact from us ( and we would cease), and you have the right to object to any use of your information.

• Complain. If you reside in the EU and wish to raise a concern about OUR use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
For purposes of EU data protection law, you may contact us for any questions and concerns about our handling of your data:

Char and Bill Baumgardner at
charsfavoritethings [!at] gmail.com,

or you may mail us at

Char’s Favorite Things
PO Box 35
Saint Helens, OR 9751
USA

More information

Last updated on Jan 5, 2018
Frequently asked questions
Music Box Locket Size

Dimensions are included in each listing. Please look at the size of the locket. The music box lockets are large lockets, pill box in size. A 15% restocking fee is charged on music box locket returns due to the made to order option of choosing the music box movement for each locket.

Care instructions

Care instruction cards are shipped with pocket watches and music box lockets.

Gift wrapping and packaging

All orders are packaged and shipped ready for gifting.

Engraving Services

We do not offer engraving service for our products.

Are other music box tunes available?

For a current list of the music box tunes we offer, visit us at http://bit.ly/1VJ9Amj and listen to some tunes.