ChaseandScout

Chase & Scout Jewelry

15 Sales

ChaseandScout

Chase & Scout Jewelry

15 Sales On Etsy since 2010

0 out of 5 stars
(7)
Shop owner

Elle

Contact

Announcement   We've Moved! Find US HERE https://www.etsy.com/shop/ChaseAndScoutDesign?ref=l2-shopheader-name

Custom jewelry designs specifically geared towards editorial stylists, interior lighting with vintage flair, restyled 20th C furnishings and more unique finds. Chase & Scout is the offshoot of AustinModern vintage here on Etsy.

Chase and Scout offers custom design for home decor and personal adornment. We have recently opened this space on Etsy, please see our feedback at AustinModern to feel more comfortable making a purchase or feel free to convo us if you have questions.

Announcement

We've Moved! Find US HERE https://www.etsy.com/shop/ChaseAndScoutDesign?ref=l2-shopheader-name

Custom jewelry designs specifically geared towards editorial stylists, interior lighting with vintage flair, restyled 20th C furnishings and more unique finds. Chase & Scout is the offshoot of AustinModern vintage here on Etsy.

Chase and Scout offers custom design for home decor and personal adornment. We have recently opened this space on Etsy, please see our feedback at AustinModern to feel more comfortable making a purchase or feel free to convo us if you have questions.

Elle

Contact shop owner

Elle

Reviews

No reviews in the last year

Anonymous on Jul 11, 2011

5 out of 5 stars

Sorry it took so long for me to get back to you... especially after all of the trouble you went to on my behalf - meeting a specified delivery date, enclosing a card, staying in touch. nWONDERFUL products, great personal/caring service. nAnd, my friend loved the gift :-) nThanks for everything. nSusan

Anonymous on Feb 24, 2011

5 out of 5 stars

Love it and the other bottle as well. Nice doing business with you. Thank you so much. Will shop again in the future.

Anonymous on Feb 24, 2011

5 out of 5 stars

Love my new shells. Perfect decor for my beach home. Well made- quick and safe shipping. Great seller.

View all 7 reviews

Shop policies

Last updated on February 4, 2011
Chase & Scout is the Hand Crafted and Custom Design sister company to our 7 year old physical store Austin Modern (now by appointment only), located in Austin Texas.
Austin Modern specializes in Mid 20th Century originals, no new, no repros and no monkey business.
We focus almost exclusively on Furnishings, Lighting and original artworks from the 1920s - 1970s.
With a focus on high quality and high design, Austin Modern Vintage has gained a reputation from Belgium to LA for quality goods and honest selling.
Our packing includes Bubble Wrap, Peanuts and new custom sized boxes, our items are one of a kind or at least difficult to find, we want your new find to arrive at it's destination in best condition possible. Shipping may cost a little more but the experienced buyer knows it's better to have an item arrive whole and in one piece than to skimp on shipping and receive an item in a smashed salvaged box.

Accepted payment methods

Payment
We accept Paypal and Credit Cards only at this time, it makes everything much faster and more efficient for everyone. Please convo us if you would like Local Pick up or an invoice via Google Checkout.
Shipping
Shipping within the US is via UPS Ground (which actually is usually 3 business days, fairly fast) for furniture, or USPS for smaller items. All of our shipping prices include a new shipping box, new packaging materials, FULL INSURANCE and confirmation.
Especially large items will ship Greyhound if the cost savings is appropriate. Greyhound shipments will be noted in the listing.

Once an item has shipped we cannot control how long the post office takes to deliver. We can only pack well, insure and hope the post office honors their delivery schedule. We use tracking on ALL our US shipments to help locate packages should the need arise.

*Signature on Delivery is extra but will prevent the carrier from just leaving your item on a doorstep. All orders over $250. will have signature on delivery Per Paypal Policy.
For those of us who live in more urban areas, a package left on the doorstep can be a "free gift" for the less honest passerby.

Signature on delivery is good for you and I both to prevent an item from going missing, however we leave it up to you to decide whether signature on delivery is for you. PLEASE LET US KNOW IF YOU"D LIKE THIS OPTION on items priced less than $250.00.
Please Note:
*Signature on Delivery is REQUIRED for items priced over 250.00
and signature required will be included in the shipping price. This is to stay within the Paypal required guidelines.

For customers outside the US:
Please be aware: your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency.
Bear in mind items that are refused for excessive duty/customs fees will not be returned to sender. WE WILL NOT MARK INTL ORDERS AS A GIFT IN ORDER TO SKIRT OR AVOID CUSTOMS/IMPORT TAXES. It is illegal and we could loose our business license, so it is not worth it to me.
Refunds and Exchanges
All of our items are one of a kind, we go out of our way to describe items as fairly as possible and we welcome all questions prior to purchase.
Please bear in mind all vintage items have a mild baseline of wear as each item has seen at least 30 years of life.
We tend not to bother listing items that are in poor or broken condition, it is a waste of our time and yours.

We cannot exchange an item as each is one of a kind.
If it turns out that an item is not what you were hoping for you we will be happy to issue a refund for your original purchase.

To request a refund: 1. Please let us know within 72 hrs of receipt.
2. Repack the item carefully
3. return item to us with BOTH tracking and Insurance
4. Let us know the item has been sent so we can keep an eye out for it
5. Once an item is returned to us in the condition it was sent in we will issue a paypal refund to you.

Please be sure to pack well, if the item is damaged in return transit, we will need to request an insurance claim, if the claim is denied due to poor packing there is nothing we can do. Insurance claims also take 30 days to process, please PACK WELL!
We'd rather have the item back in salable condition and this makes the credit process much faster for everyone!

We're sorry but we cannot eat the shipping charges in either direction. We do not refund or credit shipping for returns.

We apply insurance to all packages, we will not accept returns for items damaged in transit. Repeat. We CANNOT accept returns for items damaged in Transit. *Please see our shipping policies to view our packing methods* We CAN, file an insurance claim with UPS or USPS which is why we send all items insured. Neither of us should be held responsible for poor handling or damage in transit. We may need images of the damaged item for the claims process so please do not discard any packaging materials as this can negate the insurance claim. WE WILL WORK WITH YOU TO THE BEST OF OUR ABILITY.

We use UPS and USPS specifically to minimize transit time and therefore hopefully minimize damage, however things can happen no matter how well packed an item is and so we make sure all items are insured.
Additional policies and FAQs
For larger items we will contact a blanketwrap or freight company for a quote. Shipping quotes for large items can take us a few days to get as we are also on the road hunting for goodies and minding the store, so we provide measurements and weight estimates for larger items if you would like to get an immediate quote on your own.
We recommend Plycon and Craters & Freighters.

Greyhound is the cheapest ship option available but you will need to pick the item up at your nearest greyhound express station. Not all Greyhound stations accept Greyhound Express Packages. Please check with yours if considering an item to be shipped via greyhound.

Lighting: Please be aware that all lighting sold by AustinModern and CHASE & SCOUT is vintage and has it's original wiring unless otherwise specified. With any vintage lighting we recommend rewiring or having an electrician check the fixture to assure safety.