Cheeky Cherub Designs

Grappenhall, United Kingdom

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Kaz Baildon

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Kaz Baildon


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Shop policies

Last updated on July 2, 2011
Hello! Welcome to Cheeky Cherub Designs!

If you have any queries, please don't hesitate to contact me - I am always happy to help!

Accepted payment methods

Returns and exchanges
I want you to be entirely happy with your purchase. If, for any reason, you are not, then please contact me immediately and we can work out a solution. I will always accept beads back for a full refund, however postage costs will only be refunded in the case of defective goods (which in my experience of selling on etsy for over 4 years is highly unlikely!)
My preferred method of payment is Paypal - it protects you as a buyer and me as a seller and is convenient. There are no costs to buyers of using Paypal. however, if you wish to pay by another method and you are in the UK, then please contact me to discuss alternatives.
I try to post all my orders within a couple of days. Unfortunately, if you are not in the UK this does mean that you won't receive your item immediately. I have kept the cost of postage and packing to a minimum and most additional items incur no extra postage charge.
The majority of my shop items are ready to ship, however, If the beads you buy are made to order, then it will take a little longer. I will always let you know if there is an unforeseen delay and keep you informed of progress.
Always get in touch, if you have any concerns about delays in receiving your beads.
Additional policies and FAQs
I am happy to receive custom orders and will always give you a price and timescale and get your agreement before proceeding with a custom order.
If you are interested in wholesale orders or larger quantities, please contact me to negotiate prices.