cherrylanadesigns

Manufacturing photopolymer stamps

102 Sales

cherrylanadesigns

Manufacturing photopolymer stamps

102 Sales On Etsy since 2014

5 out of 5 stars
(20)
cherrylana

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cherrylana

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Reviews

Average item review
5 out of 5 stars
(20)
View all 20 reviews

About

My Shop

Cherrylana Designs is our family business that we run since 2010. We make photopolymer stamps, business cards, all sorts of invitations, and create designs for our customers. We care about the quality of our products and by far have a lot of satisfied customers. We hope you enjoy being our customer and we look forward to working with you.

Shop members

  • Svetlana Lega

    Owner, Designer

  • my sweet family. Dima - my husband

    Assistant

    stampmaker

  • Violetta

    Assistant

    my daughter;)

  • Little Assisten Kira

    Assistant, Inspiration For Mommy

Shop policies

Last updated on December 15, 2017
Welcome to CHERRYLANA DESIGNS! All designs are original and created out of my home in Ukraine. Thanks for shopping by!

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 45 days of delivery
Ship items back within: 60 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
I stand by the quality of my hand carved stamps, and I want you to be fully satisfied. If for any reason you are unhappy, please convo me and I will do my best to address the issue!

As a rule, all parcels are delivered about 14-20 days. If the parcel is not tracked by track number more than 45 days (Australia and the islands 60-70 days) you can request a refund. In case if after receiving a refund you received the parcel you must send it back to me.

If the parcel is lost due to the fault of the Post and left our country, only the amount for the goods is liable for return, the amount of delivery is not refundable.

CUSTOM STAMP REFUNDS
- At this time, I do NOT offer refunds on custom orders, only exchanges. Custom orders take a lot of time, love, and materials, so I like to make sure that you are happy with your design before I begin making.

- I make sure that all items are packaged safely before sending them out.
If for some reason your item is damaged or lost during the shipping process, I will exchange it for another one.

REFUNDS FOR ALL OTHER ITEMS
- If for any reason you are unsatisfied with your purchase, I will gladly process a refund! Please message me with your concerns, and I will do my best to work on the issue.

- You can request a refund within 60 days of your transaction date. I ask that you ship the item(s) back before the refund is processed. The shipping is at the customer's expense for refunds or exchanges.
Payment
I accept Credit cards through PayPal'. All orders are processed starting after payment has been accepted.
Shipping
STAMPS:
1-3 days Order Processing
14 -45 business days - shipping time for most countries.

Multiple stamp orders or LARGE stamps may take longer. Please message me if you would like the timing for your custom order!


DIGITAL FILES:
We will not charge any shipping fee to you since all files are sent to you digitally, by email.

*** No Shipping Fees, No Shipping Delay, No Customs Fees Involved ***

Should there be a problem with your order, please contact us and we will do our best to solve the matter.

**MADE TO ORDER ITEMS**
Due to the nature of digital files and the design it entails, NO REFUNDS will be issued once an order has been emailed to the buyer. The price of the artwork is a compensation for the time and effort invested in its design. If you choose to cancel your order after sending of the file, you will not receive a refund, as the work has already been done.

**INSTANT DOWNLOAD ITEMS**
Once order is paid successfully, refunds and exchanges can obviously not be provided for instant download items. Buyer is responsible for reading the product details carefully before purchasing. Should you have any doubt, please contact us before purchasing.

Purchaser agrees to these terms at purchase and has read this policy fully prior to purchasing.
Additional policies and FAQs
whosale: please email me cherrylana [!at] i.ua with note "stamps whosale"