CherryPiePunk

Because every day should be about dressing up!

Coventry, United Kingdom

CherryPiePunk is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

CherryPiePunk is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 28, 2014
Thank you for checking out my store :) please read listings carefully and check out my store policies before making your purchase. If you have any queries please do not hesitate to get in touch and I will get back to you ASAP.
Returns and exchanges
I only offer refunds or exchanges if the item has been misrepresented in the listing. I am very careful about measurements of my item so please be sure of your measurements before ordering.

Refunds cannot be offered on made to order items once they've been made so please check measurements carefully and let me know of any adjustments at time of purchases Items rarely got lost in the post but occasionally it does happen.If your item is lost in the post then the first option where possible will be for me to replace the item. If this is not possible I will offer a full store credit. If you wish to return an item which is not faulty this will be at my discretion. Under these circumstances the item must be returned via priority tracked mail at cost to the buyer and on receipt I wil refund the full cost of the item less shipping.
Payment
You can pay via PayPal or direct checkout
Shipping
Prices quoted for shipping are for standard shipping, I will get a proof of postage receipt from the post office. Please make sure that your address details are full and correct on Etsy as items must be sent to the invoice address. Items to the Uk should take 1-3 days and items overseas take an average of 14 days on but can take longer if they held up in customs or during holidays, in a few cases items can take up to 8 weeks. Ready made items will be posted out within one week of payment, for custom items please refer to the listing.

If you would like your item tracked then this will cost an additional £7.
If for any reason your item is lost by the post office I will offer a replacement or credit note for my store. If you are sent a replacement item please allow sufficient time to for this to arrive.

If you do not opt for tracked shipping then I cannot be held responsible for mishaps made by the postal service or the time that overseas services take to deliver your item. For this reason if you are spending large amounts in my store or are particularly worried about the deliveries in your area then please opt for tracking.
Additional policies and FAQs
At this moment in time I am no longer offering custom items beyond those offered in my store