CherryPitSoapWorks is taking a short break
Accepted payment methods
Returns and exchanges
I will package your products within 1-5 business days, depending on the complexity of the order. I ship products out on Thursday and Friday of each week. Please be patient, I do everything in my power to get your products to you as fast as is possible (even faster than the times stated here). If you have need of a rush order, please contact me and we will work something out.
If a package is returned to me because of an incorrect address, I will contact you and you will pay for shipping to have it resent.
If a product goes missing after shipment, it is your responsibility to make a claim with USPS. I will do what I can to help resolve any situation that may arise, but I cannot be held responsible for missing packages once they leave my hands. I will provide tracking information and if you would like insurance on your products, contact me for a custom listing.
Additional policies and FAQs
I do offer wholesale, if you are interested please contact me via email for more information.
All products are made in beautiful Columbia, Tennessee! We are cruelty free, and never, ever test on animals. If you have a question or concern please contact me! I will get back to you as soon as possible and we will chat:) At the end of the day, I want you to be happy. My customers are extremely important, and if you have a problem or need, please contact me.