Shattered Heart Designs

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Shop policies

Last updated on January 30, 2015
Welcome to my shop! I hope that I have created something that captures your imagination and makes you feel good. I also hope to provide quality customer service, so if you have any questions, feel free to convo me, or email me at kathleenhb [!at] I will get back to you as quickly as possible, but please be patient as I am a busy lady. :) Thanks for looking!

Accepted payment methods

Returns and exchanges
I currently do not accept returns or exchanges. However, if there is an issue, you may contact me and we will work it out together :) I want everyone to be completely satisfied with each purchase!

I cannot be held responsible for errors on the part of the postal service, but I want everyone to be satisfied, so if there is an issue, please contact me and we will work it out
Currently, I can only accept payments through Paypal. Payments must be recieved within 24 hours of purchase.
Please note-shipping is a bit delayed as I am working ALL the time! I try to ship items quickly, but at times when I am very busy, I will ship items usually once a week on Friday or Saturday. If payment has not been received before these days, the items purchased will be shipped out the following week, after payment has been received. I can now ship items out to other countries!
Additional policies and FAQs
If there is something you'd like to see, or you'd like something custom, convo me and let me know :)