Jewelry, Awareness Jewelry, Vintage Items & Other Craft

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Shop policies

Last updated on April 12, 2011
"I never saw a purple cow;
and I never hope to see one.
But I can tell you anyhow,
I'd rather see than be one."

I received this poem attached to a purple cow from my best friend Dee Dee when I was in Junior High School. I did not know at the time how important that purple cow was to me.

When I decided to open my Etsy shop I had trouble thinking up a name. In early 2009 I learned that March 26 is "Purple Day". Everyone is encouraged to wear purple on that day to support Epilepsy Awareness. Purple has always been my favorite color.

I remembered that purple cow and I knew that I had to name my business Cheryls Purple Cow.

A book has been written based upon this popular poem. The book is about how to succeed in the world of business. A purple cow is something unusual that we all would like to have or even see just once. It is also the secret to having a successful business. Because of the book, the purple cow has come to represent something extraordinary.

My best friend Dee Dee was not ordinary and neither was I. We are both still purple cows. I didn't realize back then how wonderful it was to see things differently than others.

That is how Cheryls Purple Cow was born. I even located my friend through the Internet and found out that she has Lupus. The Awareness Ribbon for both Epilepsy and Lupus is purple. Strange coincidence?

Accepted payment methods

Returns and exchanges
I have been trying to determine my "official" policy concerning refunds and exchanges. And my "official" policy is that I don't have a set policy.

Every situation is different and requires a different action. I believe that as long as you communicate with me, and I communicate with you, that we can resolve any issue that comes up.

My main concern is that you are satisfied with your purchase and the customer service that you receive from me.
I only accept Paypal at this time. If you are unable to pay with Paypal, please contact me and we can discuss other payment arrangements. These arrangements must be made IN ADVANCE of placing your order, otherwise your purchase may be cancelled.

If you have a CODE to enter or a special request regarding your purchase please enter the information in the “Message to Seller”. Please wait for a revised invoice before making your payment.

Payment should be made within 72 hours of placing your order. If I don't receive the payment within this time frame, I reserve the right to cancel the order. During that 72 hours you may cancel the order if you wish.

Remember that any situation or circumstance can be resolved if we discuss it. If you need special attention or special accommodation, I can usually work things out to your satisfaction.
I will ship your order within 2 business days of receiving payment. I package items well, so you should not have any issues with damage.

Insurance is optional, but I recommend it. I cannot be held responsible for items after they are shipped. If you want to insure your package, please convo me before making the purchase and I will adjust the price to include the cost of insuring the package.

I ship all items through the United States Postal Service. Please allow ample time for delivery before contacting me about lost items. If you need a package overnighted or need to make other arrangements, please convo me and I will try to accommodate you the best I can.

Shipping charges for items are estimated. If there is a significant difference between the quoted shipping charge and the actual cost I will refund or request the difference.

I will ship anywhere. Some places just cost more than others.
Additional policies and FAQs
Most of my jewelry can be made in different colors and sizes. Please contact me if you want changes made to an existing piece.

Any bracelet that I make can be altered to allow for the medic alert ID. In some cases there may be a very slight increase in price.

If you are sensitive to metals, please browse my metal free jewelry. I can also change clasps or ear wires upon request, although in some cases there may be a slight increase in price. I may be able to eliminate the metal used in an existing piece.

I can and will adjust my jewelry to fit any budget. The item description will tell you what grade of material was used to make each piece. If you require a lower price or higher quality, I will be more than happy to change the materials to make the piece fit your needs.