CheyenneMoonDesigns

Fiber Art | Macramé | Home Decor

Kailua, Hawaii 428 Sales On Etsy since 2013

5 out of 5 stars (98)

CheyenneMoonDesigns

Fiber Art | Macramé | Home Decor

Kailua, Hawaii | 428 Sales

All Items

Cheyenne DeJohn

Contact shop owner

Cheyenne DeJohn

Announcement    Fiber Art & Macramé Inspired by Wanderings in the Pacific Northwest
Established 2013

Feel free to contact me any time for a custom installation or wholesale account; I would love to work with you. You can send me a message via Etsy or email me. My most popular designs are for sale in the shop at all times - but the real fun comes from creating a custom hanging just for you!

If you have any questions or concerns please don't hesitate to ask. My goal is 100% customer satisfaction; before you give any feedback other than positive, please send me a message so we can work together to solve the problem.


Website: www.cheyennemoondesigns.com
Email: cheyennemoondesigns [!at] gmail.com
Instagram: @cheyennedejohn


Xo
Cheyenne

Announcement

Last updated on Sep 6, 2018

Fiber Art & Macramé Inspired by Wanderings in the Pacific Northwest
Established 2013

Feel free to contact me any time for a custom installation or wholesale account; I would love to work with you. You can send me a message via Etsy or email me. My most popular designs are for sale in the shop at all times - but the real fun comes from creating a custom hanging just for you!

If you have any questions or concerns please don't hesitate to ask. My goal is 100% customer satisfaction; before you give any feedback other than positive, please send me a message so we can work together to solve the problem.


Website: www.cheyennemoondesigns.com
Email: cheyennemoondesigns [!at] gmail.com
Instagram: @cheyennedejohn


Xo
Cheyenne

Reviews

Average item review
5 out of 5 stars
(98)
See reviews that mention:
quality 11 shipping 13 customer service 10

About

Hello!

My name is Cheyenne; a gal who was born and raised in the heart or hand, of the midwest. (Otherwise known as Michigan.) In 2013, I packed up everything I could fit into my car and moved to a little town in northern Idaho called Coeur d'Alene. I was immediately inspired by the surrounding small community of makers and began selling my art, whatever that was to me at the time…Most likely necklaces, scarves, beaded bracelets, maybe a photograph or two.

When I moved into my tiny studio apartment in Coeur d’Alene, I really wanted to make some pretty wall pieces. So I started researching and learning how to macramé. After I finished my first piece, I had to make another. Then I started dying them and painting them all different colors! I became addicted. Soon I had so many hangings that I was forced to start giving them away because I had no more space for them. When my friends and family saw what I was doing - they convinced me to start putting my work out there in the world for everyone to see... Thus, Cheyenne Moon was born.

I make sure to keep a few of my most popular designs for sale in the shop at all times - but the real fun comes from designing custom macramé hangings just for you. Whether it’s for a new nursery or a beautiful wedding day backdrop…It is such a treat to see my art find a new home. My pieces are molded by all the things that inspire me & I hope they bring you joy.

Feel free to contact me any time for a custom installation or wholesale account; I would love to work with you. If you have any questions or concerns please don't hesitate to ask.


Email: cheyennemoondesigns [!at] gmail.com
Website: http://www.cheyennemoondesigns.com
Instagram: @cheyennedejohn


Xo
Cheyenne

Shop members

  • Cheyenne

    Creator

Shop policies

Last updated on October 2, 2017
It is important to me to have happy and satisfied customers for life. Please feel free to ask any questions prior to purchase. If there is an issue with your item, please do not hesitate to contact me. My goal is 100% customer satisfaction; before you give any feedback other than positive, please send me a message or email so we can work together to solve the problem.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All Cheyenne Moon Designs goods are non-returnable.

I do not accept returns or cancellations after purchasing unless:

If you receive your items and they are damaged or broken, I am happy to replace them. You must contact me within 3 days of delivery and include a photograph of the items in your message. Shipping is on buyer both ways. In order for USPS to cover the insured damaged items, you must mail them back so we can file a claim.

If a return IS accepted, it will be for an in store exchange only! The customer is responsible for the return shipping cost.

Exchanges are only considered if you contact me within 3 days of delivery and ship item back within 7 days. You must send tracking information.

Cancellations are not accepted unless within the first 24 hours of purchase. I assume that every order placed is purchased with confidence from the buyer.

Coupon Codes are ONLY ACCEPTED AT CHECKOUT. Please do not ask me to apply coupon to a previous order. If you receive or read about a new coupon code after an order has been made, it can NOT be applied to your previous order. I can apply it to a NEW order & ship the items together if it's prior to shipping.
Payment
You can pay via PAYPAL or Credit Card.
Shipping
I ship all orders via USPS within 2-3 weeks of ordering. Since all items are handmade after purchase, I need at least 1-2 weeks to make your piece. They will be coming from Hawaii, so shipping takes a few extra days. If you need something sooner, please contact me first before purchasing to see if this is possible.

All shipped packages will include tracking numbers - they will be attached in the confirmation email.

Insurance is NOT included. If you would like insurance, contact me and we can figure out rates.
Additional policies and FAQs
I absolutely love creating custom orders/installations & give discounts for large or multiple orders.

I also do wholesale and am always interesting in finding new shops to carry my hangings.