Chic Infinity Jewelry & Design

ChicInfinity is taking a short break


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Shop policies

Last updated on April 29, 2022

Accepted payment methods

Returns and exchanges
I only accept returns in the event that an item is defective or grossly misrepresented. Buyer pays all shipping costs for returns/exchanges.

For hygienic reasons, I will not accept returns on earrings.
All prices listed are in US Dollars. All payments are to be made through to my PayPal account – ChicInfinity [!at]

Payment is expected immediately and a payment reminder will be sent after 3 days. If item has not been paid for within 5 working days, the order will be deemed to be cancelled.
I ensure that all my jewelry pieces are packaged safely before being posted.

Please allow 2-4 days after payment is confirmed for item to be shipped. I generally do ship faster than that! I will send a shipping confirmation once I have shipped the item.

Shipping is sent via Hong Kong Standard Airmail. Extra fees are needed for additional postal services, e.g. track number, priority, express mail. Please let me know before you checkout the item. Delivery normally takes 5 – 14 business days.

All orders will be shipped to your address listed in ETSY, unless another recipient/address is specified in the ETSY "message to seller" section.
Additional policies and FAQs
Prices on my Etsy store are below MSRP prices and applicable to Etsy only.

Customisations and Custom Orders

I welcome any custom orders! I am also happy to customise anything in my store to your requirements - be it length, colour, earwires, etc.

Please convo me if you have anything specific that you would like made.

Please feel free to contact me with wholesale questions.

Wholesale opportunities will be considered on a case by case basis, with a minimum purchase amount.