Chic geekery, pearls, and more!
chickatey's Shop Policies
Welcome to chickatey, where everything in the shop is handmade, original and made with love. I choose unique freshwater pearls and other beads and create hand-knotted necklaces and other handcrafted jewelry All findings are high quality sterling silver, gold plate or copper. My style is classic a la Audrey Hepburn, with a twist of whimsy and the new. Thanks for visiting and I hope you enjoy chickatey!
See something you like...but would like better in another color/with another clasp/a different length? I am happy to change shop items to your specifications, and also create custom orders. Re-stringing of your own pearls can also be arranged.
* Payment through Paypal is due within three days.
* If paying with a money order, please send as soon as possible and let Chickatey know when it might be expected.
* If you must cancel a purchase, please contact Chickatey as soon as possible.
* If your Etsy and Paypal ship to addresses don't match, please be sure to let Chickatey know which address you would like your item to be sent to.
* Shipping is done by USPS Priority Mail unless requested otherwise by the buyer.
* Expedited shipping is available- please contact Chickatey as soon as possible after your purchase to request this. Extra fees (i.e. for Express mail) apply at USPS rates.
* Delivery confirmation and/or insurance can be added at buyer's request; USPS rates apply.
* Items are packaged in a gift bag and wrapped with padding to insure safe shipping. Gift boxes can be added for no extra charge.
* International shipping available at USPS rates, to be paid but the buyer. Chickatey will use USPS International Priority Mail unless otherwise requested.
* Chickatey ships items within three days of completed sale.
* Chickatey is happy to send items to gift recipients if buyer provides address.
Refunds and Exchanges
Necklaces, bracelets and unworn earrings can be returned or exchanged using the following rules:
* Please contact Chickatey within one week of receiving your item if you must return or exchange.
* Refund available if item if damaged in transit or is not as described. Exchanges available if buyer would prefer a different color or size.
* Buyer is responsible for cost of shipping for returning an item, unless item was not as described, in which case Chickatey will cover the cost.
* Custom orders cannot be exchanged or returned unless they are not as described.
Additional Policies and FAQs
* Custom orders are welcome- drop me a line and let me know what you're interested in. Whether it's a modification to an existing design or a new idea entirely, I'm happy to help!
* Restringing services are also available
* Feel free to contact me with any questions. I can be reached through Etsy or at chickatey (at) mac (dot) com.
Last Updated February 8, 2011