ChicLeather

Handcrafted Leather Bags, Totes, Messengers and Purses

Varna, Bulgaria · 2586 Sales

ChicLeather

Handcrafted Leather Bags, Totes, Messengers and Purses

Varna, Bulgaria 2586 Sales On Etsy since 2010

5 out of 5 stars
(861)

Announcement   THANK YOU FOR SUPPORTING OUR LEATHER WORK. CURRENTLY, OUR STORE FEATURES ONLY AVAILABLE (READY-TO-SHIP) BAGS. DUE TO RECENT MOVE, BUSY SCHEDULE AND NUMEROUS PROJECTS, WE CANNOT COMMIT ON CUSTOM ORDERS. THANK YOU FOR UNDERSTANDING.

Please, make sure to read our policies prior purchasing
http://www.etsy.com/shop/chicleather/policy
You can joint our facebook community and become our friend at
https://www.facebook.com/chic.leather

Announcement

Last updated on Apr 6, 2017

THANK YOU FOR SUPPORTING OUR LEATHER WORK. CURRENTLY, OUR STORE FEATURES ONLY AVAILABLE (READY-TO-SHIP) BAGS. DUE TO RECENT MOVE, BUSY SCHEDULE AND NUMEROUS PROJECTS, WE CANNOT COMMIT ON CUSTOM ORDERS. THANK YOU FOR UNDERSTANDING.

Please, make sure to read our policies prior purchasing
http://www.etsy.com/shop/chicleather/policy
You can joint our facebook community and become our friend at
https://www.facebook.com/chic.leather

LAKRA artisans-createurs

Contact shop owner

LAKRA artisans-createurs

Reviews

Average item review
5 out of 5 stars
(861)
adyashrotriya

adyashrotriya on Mar 30, 2017

2 out of 5 stars

It doesn't look like the picture.

LAKRA artisans-createurs

LAKRA artisans-createurs responded on Apr 15, 2017

THE BAG IS ONE-OF-A-KIND-PIECE AND LOOKS AS DISPLAYED, EACH ITEM IS INDIVIDUALLY PICTURED. I'M SORRY THIS PURCHASE DIDN'T MEET THE BUYER'S EXPECTATIONS BUT DESPITE MY ATTEMPTS TO DISCUSS, NEVER HEART FROM HER. IN FACT, I DIDN'T GET A REAL COMPLAIN OF WHAT DOESN'T WORK, SIZE, LEATHER, COLOR OR OTHER? EITHER WAY, I LEARNED THAT BUYER IS UNHAPPY FROM THE FEEDBACK TWO WEEKS AFTER DELIVERY AND NEVER GOT CHANCE TO FIXE ANY SUPPOSING ISSUE. BEFORE POSTING MY PUBLIC RESPONSE, I WAS WAITING TWO WEEKS BECAUSE WAS HOPING A GENUINE COMMUNICATION. FOR INFO, I SUGGESTED A REFUND OR EXCHANGE IN MY CONVOS. SO SHAME THAT BUYER POSTED NEGATIVE REVIEW AND STAYS SILENT INSTEAD ATTEMPTING TO WORK WITH ME FOR A BETTER SOLUTION.

View all 861 reviews

About

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Shop members

  • LAKRA artisans-createurs

    Owner

    LAKRA artisans-createurs is a French family team of passionate experimented designers and craftsmen.

Shop policies

Last updated on April 20, 2017
Welcome to our etsy store esty.chicleather.com
Millions thanks for supporting our work.
Chicleather is an independent label of genuine leather bags designers and handmade by our French family.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment method: DIRECT CHECKOUT AND PAYPAL
Shipping
We ship through EMS or DHL to the USA, Canada, Australia, New Zealand and other out of the European Union countries. Orders to European Union are delivered via Priority Registered Mail or upon request and upgrade, we can ship through DHL Express.
Due to the overpriced cost, we are unable to ship via DHL Express to remote areas. If your post code is included in the list bellow, we are unable to ship via DHL express to your location.
http://raslist.dhl.com/jsp/first.jsp
For avoid any confusion, please, make sure your Etsy and PayPal addresses match.
Refunds and Exchanges
In case you are not happy with your order, please contact us and we'll try to remedy the situation.
We accept returning or replacement within 15 days of receipt.
It is imperative to contact us for confirmation BEFORE returning.
The returned item must be in perfect condition for resale and in original packing.
We accept return by Regular mail ONLY (example, American customers have to use USPS...), The return by express mail (UPS, EMS, FEDEX, DHL..) is overcharged to us so no accepted.
We'll refund or replace as soon as the returned item comes back.
In case of a returning for refund oe exchange, shipping fees are at buyer's charge.
In case you want a replacement, buyer will be charged of the new shipping.
Please, keep in mind, international return or exchange may take 2-4 weeks. From our side, we give a refund or replace immediately after returned item is delivered.
Additional policies and FAQs
Your opinion is highly appreciated.
Please, take a few minutes to leave a positive feedback and we do so for you.
A negative or neutral feedback is not necessary for resolving an issue.
Despite our efforts, if you are not happy with your purchase, let us the problem, we'll find a quick solution.
Thank you for supporting our crafts and happy shopping.