chingchinjewellery

Ching Chin Jewellery* Handmade in Taiwan & London

chingchinjewellery is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

chingchinjewellery is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011
Thank you very much for your time, interest and support for CCJ. I have been making jewellery for more than 2 years now (I know, still a baby). I’m actually an Architect but doing jewellery as a hobby and travel between Taiwan and London. But I have fallen in love with it completely and decided to give it a go to set up my line as a proper profession. Hope my aesthetic instinct as an architect will bring a different dimension into the work. I would very much love to hear your thoughts too, hoping to make it as interactive as possible through constant update on twitter, design diary blog on my website, showing you my current project and latest work. Enjoy my work and please support me by adding me to your favorite.

For much more: chingchinjewellery.com
With love xAnny.

Accepted payment methods

Paypal
Returns and exchanges
♥RETURN & REFUND♥
If you would like to return a piece (include vintage items and custom order) that you bought for a refund, please inform me within 7 days of receiving your shipment. You will bear the cost of shipping the item back to me (if the item has been dispatched). Unfortunately, the refund will exclude 3.5% etsy management fee and the delivery cost (if the item has been dispatched) and I will issue you a refund as soon as I receive the returned item.
i.e the item is $30 with $ 5 shipping fee, total cost of 35
35- (30 x 0.035)-5 = $28.95
So I will refund you 28.95

♥MAINTENANCE & REPAIR♥
All orders are packaged in gift box with pouch bag and plastic sealed bag to prevent scratching and oxidizing. All Items may be send back for maintenance & repair. Replacement is only valid on items which were damaged during shipping. Customer will have to send the item back at their own cost, but the repair service will be free (as it should be!) as well as the return post. This is to ensure the quality of the work remain satisfied from all of our customers.

Some items may be delicate in its nature, please do not apply forces of collision or friction as it may damage the surface or even distort the form of the jewellery. To take great care of your jewellery, place them in plastic seal bag to prevent oxidization, pouch bag to prevent scratching and gift box to prevent it distorted.

Unfortunately, I will not be able to provide repair service with vintage item.
Payment
I mainly accept payment through Paypal. and please clear the payment within 5 days of order. otherwise i'll have to cancel the order for others to purchase. this also applies to reserved listing and custom order.

If you don't have a paypal account and want to pay via credit card you can learn about it here:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
All items will be shipped with standard international delivery (with tracking service) and cost is varied depend on its weight. It may take 7-14 days depends on destination. i will email to confirm the estimate arrival date and tracking code once item is dispatched within 48 hours of purchase.

Please convo me/notes to seller if you like to have: express delivery, combine item or insurance
For those who need the item deliver urgently to meet special date or event. I can dispatch them with express delivery which takes average 3-5 days depends on location. This will be charge as extra and depend on the weight of the item(So i do not over charge you). To keep postage costs down, I do not insure my items unless requested and can not be responsible for the lost of packages. Additional combined items in the same package may reduce your shipping cost expense. Please inform us when purchase.

When request the above, please withhold payment and convo/email me to let me know. I will then send you an adjusted invoice with the correct revised costs
Additional policies and FAQs
♥RINGSIZE♥
If you see the ring you would like to purchase but it was the wrong ring size. Please convo me with your correct ring size so I would remake/resize the ring to your size. This may take up to 7-14 days subject to availability, I will confirm with a estimate finish date if enquired. For the correct Ring size & conversion, go to
http://www.chingchinjewellery.com/handmade-silversmith-jewellery/ring-size-conversion/


♥ GIFT ORDERS ♥
If you would like to order something you see here as a gift for someone and send it directly to them - just provide me with their address and note that it is a gift at the time of purchase.

♥ GREEN JEWELLERY ♥
Although I’m not a militant on going green, but I do not like printing out tones of paper that will end up in the bin within minutes. I will send out invoice by email in pdf form to cut down the usage of paper. However, if you like a printed invoice, please convo/note to seller before I ship out the package.