chingsstudio's Shop Policies
In a time of instant gratification, I believe in stepping back, tuning out, and relax by making something with our own two hands. Shop for DIY supplies, or handmade accessories direct from this little studio.
Prices are quoted in US Dollars.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues, please do not hesitate to contact me and I will assist you in anyway that I can.
Supplies are shipped out within 2-3 business days (Mon-Sat) latest upon payment received. Handmade goods such as bags will require 3-5 business days as they are individually made for you.
All items are packed as securely as possible to prevent any damage from water and dirt. Some items are shipped in boxes. Please check individual listing for more information.
We ship worldwide, wherever you are :)
Orders will be shipped via Registered Postage, which requires signature upon receipt. You will be provided a tracking number and your parcel can be tracked via www.pos.com.my (while it is in Malaysia) and your local national post (when the parcel reaches your country).
ETA for international orders:
United States: 2-4 weeks
United Kingdom: 2-4 weeks
Australia: 2-3 weeks
Singapore: 1-2 weeks
(For faster delivery options, please convo me for a courier quotation)
For orders within Malaysia, items will be shipped using Poslaju which requires signature upon receipt. You will be provided a tracking number and your parcel can be tracked via www.poslaju.com.my
Refunds and Exchanges
If you are unhappy with your order for any reason please contact me within 2 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Additional Policies and FAQs
I do accept wholesale orders, just convo me and we'll take it from there :)
Last Updated August 25, 2013