chipandchisel

personalized handstamped & custom jewelry designs ❤

Oregon, United States · 9540 Sales

chipandchisel

personalized handstamped & custom jewelry designs ❤

Oregon, United States 9540 Sales On Etsy since 2011

5 out of 5 stars
(1835)

Announcement   ❤[production schedule]❤
Currently about 4-8 business days. Please message me if you need your order in a rush or see below for shipping and production options.

❤[messages & in-studio schedule]❤
I am a stay-at-home mama to twin baby girls, so my time in the studio varies from week to week. I generally work Monday-Thursday with varying hours. I respond to messages within one business day and generally do not work on weekends so there may be a greater response time for messages sent then. For more urgent requests, you can email me at lindsy [!at] chipandchisel.com.

❤[like]❤ our facebook page at www.facebook.com/chipandchisel

❤[follow]❤ on instagram @chipandchiseljewelry

❤[shop policies]❤
http://www.etsy.com/shop/chipandchisel/policy?ref=shopinfo_policies_leftnav

❤[rush order options]❤
Shipping times are posted above and updated frequently. If you need your item in a hurry, please see the "upgrades/add-ons" section of my shop. Please note that selecting the Priority Mail upgrade at checkout does not speed up the production time - it is for shipping time only.

❤[handmade with love]❤
Every design is created by me just for you! This is done using individual stamping tools. Every single letter, number or design is stamped by me one at a time on your piece. With this process, no two pieces will be exactly the same. Letters, numbers, designs, etc. may not be perfectly straight or aligned and spacing may vary. These should not be looked at as imperfections as this is what makes your piece a one-of-a-kind creation made just for you!

Announcement
Last updated on Jul 31, 2016

❤[production schedule]❤
Currently about 4-8 business days. Please message me if you need your order in a rush or see below for shipping and production options.

❤[messages & in-studio schedule]❤
I am a stay-at-home mama to twin baby girls, so my time in the studio varies from week to week. I generally work Monday-Thursday with varying hours. I respond to messages within one business day and generally do not work on weekends so there may be a greater response time for messages sent then. For more urgent requests, you can email me at lindsy [!at] chipandchisel.com.

❤[like]❤ our facebook page at www.facebook.com/chipandchisel

❤[follow]❤ on instagram @chipandchiseljewelry

❤[shop policies]❤
http://www.etsy.com/shop/chipandchisel/policy?ref=shopinfo_policies_leftnav

❤[rush order options]❤
Shipping times are posted above and updated frequently. If you need your item in a hurry, please see the "upgrades/add-ons" section of my shop. Please note that selecting the Priority Mail upgrade at checkout does not speed up the production time - it is for shipping time only.

❤[handmade with love]❤
Every design is created by me just for you! This is done using individual stamping tools. Every single letter, number or design is stamped by me one at a time on your piece. With this process, no two pieces will be exactly the same. Letters, numbers, designs, etc. may not be perfectly straight or aligned and spacing may vary. These should not be looked at as imperfections as this is what makes your piece a one-of-a-kind creation made just for you!

Lindsy Fagan

Contact shop owner

Lindsy Fagan

Updates

Personalized skinny bangle heart
The sweetest baby feet on our classic gold bar design
View all 39 updates

About

A glimpse into chip&chisel ...

chip&chisel began in 2011 when we were faced with infertility challenges. As we geared up for IVF, creating jewelry became my outlet to get through a difficult journey along with a way to help fund our attempts to conceive via fertility treatments.

You can read more about our journey and how we are paying it forward by visiting our website at www.chipandchisel.com.

See our pics on Instagram! @chipandchiseljewelry
Find us on Facebook! www.facebook.com/chipandchisel
Follow us on Pinterest! www.pinterest/chipandchisel
Do you Wanelo? www.wanelo.com/chipandchisel

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Shop members
  • Lindsy

    Owner, Maker, Designer

    Mama to miracle twin baby girls, firefighter wife, lab lover. Doing what I love by creating meaningful personalized jewelry and giving back to a cause that's near and dear to our hearts! Read our story at www.chipandchisel.com

Shop policies

Last updated on July 31, 2016
❤[hello]❤
Thank you so much for visiting my shop! I want your shopping experience with chip&chisel to be nothing but the best, so please feel free to convo me with any questions or concerns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
❤[payment]❤
Payment can be made through Etsy Direct Checkout or PayPal - both accept all major credit cards.

Please convo me if you have any questions or issues while trying to make your purchase.
Shipping
❤[shipping]❤
All domestic shipments are sent via usps, first class mail with a tracking number and delivery confirmation and generally take 2-8 business days to reach their destination. First Class packages are not required to be scanned at every stop, so it is completely normal for details of your package to not be displayed. Please allow up to 3 weeks (21 days) for packages that may have been misrouted or delayed. For additional security, I can add signature confirmation, and/or insurance listing located in "add on/upgrade" section in my shop). This will be at the expense of the buyer - please convo me before making your purchase so that I can setup the appropriate shipping listing.

❤[shipping upgrade]❤
If you would like to upgrade your order to Priority Mail (2 -3 day delivery) please see the "upgrades/add-ons" section of my shop for options if you did not select the option during checkout.

❤[international orders]❤
International orders take approximately 2-3 weeks (6+ if held up in customs) from the time of shipping to arrive to their destination. Please note that all taxes, duties and customs fees associated with international shipments are the responsibility of the buyer. International orders are shipped regular mail via usps and do not include any form of tracking. Shipments outside of the US are not deemed lost until 7 weeks has passed.

❤[production times]❤
See below for general shipping times - however, please note that during November 1st thru Christmas, January 14th thru Valentine's Day, and April 10th thru Mother's Day, production time may take a bit longer due to increased holiday sales volume. If you have a question about shipping time for your purchase, please convo me PRIOR to placing your order.
My goal is to always ship your order as quickly as possible (see next line for rushing your order). Please convo me with any questions.

❤[rush production]❤
I know that sometimes orders are placed last minute and you need your order shipped right away - please see the "upgrades/add-ons" section of my shop for 24/48/72 hour rush options.

❤[gift packaging]❤
Orders arrive perfectly packaged, ready for gift giving. If you are ordering more than one item and would like each item individually wrapped please let me know in the "notes to seller", otherwise, all items will be wrapped together.
Refunds and Exchanges
If for any reason are not happy with your purchase, please contact me before leaving feedback. I will gladly arrange an exchange for non-personalized, non-handstamped, or non-custom orders postmarked within 5 days of the delivery of your item minus shipping charges. Please make sure that the item you wish to exchange is in the same condition that it was when it was received.

Exchanges will be processed once I have received the item. Shipping costs are non refundable. **Please use delivery confirmation when returning the package as I can not be held responsible for the lost items. Custom and personalized items cannot be exchanged or refunded. If there is an issue with your custom or personalized design, please contact me right away.
Additional policies and FAQs
❤[handmade with love]❤
Every design is created by me just for you! This is done using individual stamping tools. Every single letter, number or design is stamped by me one at a time on your piece. With this process, no two pieces will be exactly the same. Letters, numbers, designs, etc. may not be perfectly straight or aligned and spacing may vary. These should not be looked at as imperfections as this is what makes your piece a one-of-a-kind creation made just for you!

❤[metals used]❤
All personalized and non-personalized jewelry created by chip&chisel is made with the finest metals available. Unless otherwise specified, all jewelry items are made with sterling silver, 14kt gold filled, copper or brass. Actual 14kt gold is too soft to stamp, so gold filled is used in its place. This is NOT the same as gold plated. Gold filled is an actual layer of gold that is pressure bonded to another metal. It contains more gold than gold plated and is much more valuable and tarnish resistant. Gold filled items will not flake off, rub off or rust. Anyone who can wear gold, can wear gold filled without worry of allergic reaction. With proper care, it will last as long as 14K gold.

❤[feedback]❤
I appreciate the time that you take to leave feedback regarding your purchase! I strive for 5-star feedback - if you feel as though your purchase or experience does not warrant a 5-star rating, please don't hesitate to reach out to me so that we can address any issues.

❤[order cancellations]❤
If your order does not contain complete information (address, personalization instructions, etc), this may delay the production of your order. I will message you via Etsy to obtain the additional information needed to fill your order. If I have not been able to reach you within 7 days after your order was placed, I will process a cancellation of your order. Since your payment method is charged at the time of purchase, I do not like to hold onto funds if your order cannot be completed.

❤[safety information]❤
chip&chisel does not create jewelry intended to be worn by infants or young children, especially if they have a habit of putting things in their mouth as crystals, metals, and charms may contain materials that are harmful if ingested. If you are choosing to purchase a piece of jewelry for a child, please remember that children should never be left unattended while wearing jewelry.

❤[warranty information]❤
I use high quality chains and components that have proven to stand the test of time. All components of your necklace are under warranty for 30 days from the date of purchase. Should anything happen to your jewelry in this time frame, we will replace them for you free of charge. There are many things that can happen to your jewelry that I'm unable to control (pulling from pets/children, exposure to harsh chemicals, etc), so after that period, there will be a minimal fee to replace broken/loosened components. Pieces sent back for repair will be polished and all components will be checked and tightened before being returned to you.

❤[resizing]❤
If you receive your necklace or bracelet and realize that you selected a chain length that is too long or too short, I'm happy to have you mail the item back to me so that I can make any necessary adjustments. I offer chain extenders to add length to your design for $3 per inch or can shorten your chain for a $6 charge. Shipping charges also apply. Charges for chain length adjustments made for upgraded chains (chain styles other than standard cable chain) will vary depending on chain style. Please use delivery confirmation when returning the package as I can not be held responsible for the lost items.

❤[re-shipment of package]❤
If your package is returned to me due to an incorrect address entered at checkout, there will be a charge of $3.95 to re-ship your order.

❤[care]❤
Keeping your jewelry item dry ensures a longer life and leaves your jewelry looking newer longer. I suggest taking your jewelry off at night and when working out, swimming, etc. Perfumes, soaps, products that contain chemicals, etc. can all damage metal and fade darkened lettering on all jewelry. Store your jewelry in a cool, dry place (not in the bathroom as there is a lot of moisture. Keep your jewelry in an airtight container or zip lock bag. To clean sterling silver and gold filled metals, I recommend using a jewelry cloth or a 100% cotton material. I have sample polishing cloths available to purchase - just ask!