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chirichi

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chirichi

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Shop policies

Last updated on February 8, 2011
Thank you for stopping in to see my products. I enjoy creating a variety of items.
I love to hear your feedback about your purchases, so please let me know what you think once you have your items.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Once the package leaves my hands at the Post Office, I cannot be responsible for broken, lost or damages. I will always ensure proper packaging with bubble wrap for delicate items and items are always shipped in a bubble envelope.

Buyers will pay for ALL shipping costs if item is returned. You must let me know in 3 days after receiving item, if you are are returning the item, otherwise, all sales are final.
Payment
I only accept paypal payment.

NOTE: If payment has *not* been received within 5 days from purchase and no response or communication has been received back to work out details through convo's or emails, I will re-list your items on the 5th day, therefore essentially cancelling the sale.
Thank you for understanding.
Shipping
Once a complete payment has been received, I will ship your items no later than 2-3 working days of purchase by the Italian Post Priority Mail with delivery confirmation.
Insurance is opitional, but STRONGLY recommended. If you decide to not purchase insurance, I am not responsible for lost or damaged items by the Post.
Should you wish a special shipping service (such as delivery confirmation) please contact me.
Additional policies and FAQs
I am open to chatting with you about custom orders and wholesale orders. My policy is: Upon your order, a payment of 50% will be required up front, and the remaining payment is due before items are shipped out.
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Custom orders are always welcome!
If you see any of my designs you like, but would like them in another colour or would like me to design something special for you please let me know.

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Do send me a message if you have any questions. Please use an Etsy conversation to contact me or email me at chiara [!at] chirichi.net
Note that I am in Italy and there may be timezone differences, but I'll try to get back to you as soon as I can.