chokethai's Shop Policies
Welcome to Chokethai ! Thai handmade clothes / dresses
We accept Paypal for payment. In case you do not have Paypal account, you are still able to pay by credit card by clicking on the PayPal icon at check out.
At your check out, please choose PayPal as your payment method. You can see the credit card logos next to the PayPal logo as credit card payments can also be processed via PayPal. Please refer to the link on how to use credit card for your payment.
All items will be shipped out within 1-3 business days after receiving completed payment. Every item will be shipped by Thailand Post Registered Airmail with tracking number which signature is required for receiving.
In case package is returned due to unclaimed, buyer is responsible for the return shipping cost.
Please allow 2-3 weeks for international shipment. The item will be shipped to your Etsy address. Please make sure the address is updated. If you would like item to be sent to another address, kindly let us know before making the payment. Please convo us immediately if you do not receive your items within 30 days.
Custom duties and import taxes are responsibility of buyer
Refunds and Exchanges
Item can be returned within 7 days from your receiving date. Item must be returned in unused/unwashed with original condition and package. Only product cost is refunded. Returned item will be refunded after deducted Paypal and Etsy fee.
Returned shipping cost is buyer's responsibility and we are not responsible for any lost or damage on returned item.
*** if you are not satisfied with the transaction for any reasons, kindly contact us first before leaving the feedback. We will try our best to solve your dissatisfaction***
Additional Policies and FAQs
*****Wholesale order is also welcome!!*****
Product care instruction :
- Handwash separately in cold water. Using hot water can cause bleeding and/or fading of color
- Use gentle laundry detergent
- Do not leave items in water for long period
- Do not twist or squeeze
- Turn clothes inside out and dry inside / no direct sunlight
- Warm iron
- Material homemade, dyed. Non color fast
* There are some pencil drawing marks on the item for the embroidery position. It is normal that some colors can be a bit run out of the excess dye for the first few washing but it does not affect the color of embroidery floss on item *
Please note that all items in our shop are handmade product so no two items are alike. Colors of item may vary in different types of lighting and with different monitor settings.
Last Updated July 19, 2014