ChristmasCollab

Christmas & Holiday Photo Card Designs

92 Sales

ChristmasCollab

Christmas & Holiday Photo Card Designs

92 Sales On Etsy since 2013

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The Christmas Collaboration

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The Christmas Collaboration

Shop policies

Last updated on November 4, 2013
Welcome to The Christmas Collaboration where you will find holiday photo card designs along with a few Christmas art prints and note cards.
Our shop is a collaboration of Katy of katygirldesigns.etsy.com and Lindsay of penandpaint.etsy.com.

Accepted payment methods

Returns and exchanges
Any damages/losses will be handled on a case by case basis.

We do our best to provide a clear picture and good description of all of my products so you receive exactly what you expected.

All card designs are only completed upon customer proof approval. We do not offer cash refunds. We offer replacement for orders lost in the mail or damaged upon arrival.

ALL Shipping fees are non-refundable.

If an item you purchase is received damaged or is lost please contact us immediately. Please do NOT throw any packaging way as it is necessary to file a claim with the USPS.
Payment
The Christmas Collaboration accepts all payment through PayPal. You can pay with your credit/debit card through PayPal without actually having an account.
Shipping
All photo card designs are delivered via email. No physical printed items are shipped.

Regarding art prints & printed note card sets:
Items are shipped through Etsy to the address provided in your order. Please make sure that address is the one you desire your package shipped to. If you are shipping to a different address be sure to let us know. In the event the address you provide is incorrect you will be charged for me to reship the item to you once it is returned to us.

All items will be carefully packaged and shipped via USPS with tracking.

Orders are usually shipped within 1-3 business days upon receipt of full payment. If you pay with an e-check your order will not be shipped until the check has cleared through PayPal.

If you need an item shipped priority or overnighted please contact us before making the purchase so proper shipping costs can be added, and we can insure you will receive the item in the requested time frame.
Additional policies and FAQs
FAQ

How does this work?
We have created customizable card designs. You choose the design you like and purchase it. Upon purchase we will email you directions within 24 hours of purchase. You provide us with a high resolution photo and the family name you would like on your card design. Once we have received your information we then customize the design you purchased with your photo and name and email you a proof within 48 hours. Upon proof approval you will receive a high resolution of your customized card design. From there you can have your cards printed, print them yourself, use them in an email newsletter, on your blog or social media channels, etc.

Can I have more than one photo on my card?
Yes, we provide a few card options with more than one photo
https://www.etsy.com/shop/ChristmasCollab?section_id=14447255

Can you change the text / font / color / layout of the card?
We have worked hard to come up with the designs we offer and have tried to cover a variety of options for our customers. We understand there will be changes you may like to make but, we are not offering changes to the colors, fonts, layouts of these designs. The only customizable parts are your photo(s) and name(s). Thank you for understanding.

Can I see what my card will look like before you complete it?
Of course. We send you a proof for your approval before the design is completed. We want you to be completely satisfied with your purchase. You are allowed up to two edits for your card design. Please keep in mind we do not change the colors, fonts, layouts of these designs. The only customizable parts are your photo(s) and name(s).

Can you edit my photo?
We do not provide photo editing. Your photographer is responsible for those, and most photographers do not allow outside editing to the photos they provide. If you need your photo edited please have your photographer do so before submitting your photo.

Do you offer custom card designs?
We do hope you will find something though in the designs we have created, and we do not offer custom card designs through our shop.

I want to buy my card but my family hasn't had our photos done yet. How long will you be accepting orders?
Our shop is open November 1, 2013 – December 10, 2013. It’s best to get your card design completed as soon as possible so you are able to have them printed and mailed in time. The USPS recommends having your holiday cards mailed by the second week in December.

Can I buy a blank card design and add my own photo and text?
I’m sorry but we are not offering design templates. We want to create a card you will be happy with though, so please consider us!

Do you print the cards?
We do not offer printing services for the card designs.

Where do I have my cards printed?
You can have your cards printed wherever you like – Costco, Walgreens, an online printing company, a local printing company. We provide some of our suggested printing sources to our customers with their card design file.

How do I print my own cards from my home printer?
The best way for you to determine how to print your cards will be to research how to do so on your home printer. Because we do not know what each customer's printing program or printer, we cannot provide any direction on what settings to use or how to go about printing the cards from their home.

What are the card designs with digital paper?
These card designs come with a coordinating digital scrapbook paper that can be used on the back side of your card. It’s an extra option to add design on the back of your card rather than it being blank.

Can I share my card design on social media?
Yes! We created these designs so you can send your holiday wishes to friends and family. Please feel free to share it on your blog, facebook, instagram, etc. The only thing we ask our customers to remember is all artwork and designs belong to the Christmas Collab (Katy Fults & Lindsay Hopkins) and may not be sold or edited. Please be kind. ©2012 – 2013 - All rights reserved.