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ciaobambino's Shop Announcement

Welcome and thanks for stopping by! Ciao Bambino offers a large assortment of adorable personalized party decorations for children including Invitations, Favor Tags, Banners, Minis, Stickers, Thank You Cards and More!

Everything in my shop is MADE-TO-ORDER. It is your responsibility to include your event date when you place your order so you will receive your order on time.


SHOP HOURS
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My Shop is always OPEN, however, please note the following as I’m not always at/near my computer:

CONVOS: Please allow up to 48 hours to receive a response to your message.

ORDER PROCESSING: Monday through Friday (excluding holidays) from 9:00 a.m. to 3:00 p.m. EST

Weekends are for family time. I will occasionally check/respond to email over the weekend but please don't expect it. Orders will processed (in the order in which they were received) when I return to my office on Monday.


NEW CUSTOMERS
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I'm accepting orders for events scheduled May 15th and LATER.

Please let me know if you need your order sooner and I will do my best to accommodate.

You can place an order for PRINTABLE invitations and Favor Tags anytime! I'll email your files to the email address on file with your Etsy account 24-48 hours after your purchase.

Due to my quick turnaround time, soon after an order is received, I begin working on the design. In most cases the items are designed and printed within minutes of a confirmed order which allows me to fulfill my orders in a timely fashion.

NO CANCELLATIONS or REFUNDS will be provided after an order has been placed. There are no exceptions. Etsy's check out process consists of multiple steps, making it impossible to "accidentally" place an order. A store credit will be provided which you may use toward a future purchase. Please contact me if you have questions about how to use your store credit.

It is your responsibility to include ALL information I will need to complete your order AT CHECKOUT or you may CONTACT ME IMMEDIATELY after placing an order to provide me with missing information.

Effective January 1, 2014, a $3 fee applies to all canceled orders.

In addition to the information found here, please read my Store Policies before placing an order:

https://www.etsy.com/your/shops/ciaobambino/policies


PROCESSING TIME
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PRINTABLE ORDERS (Invitations, Favor Tags, etc.): 48 hours; weekends and holidays not included.

PRINTED/SHIPPED ORDERS: My current turnaround time is FIVE (5) to TEN (10) business days (from the time the order is placed until the order ships) depending on the size of the order. Favor Tags/Stickers typically ship faster, within 3 business days.

INVITATION PRINTING: THREE (3) to FIVE (5) business days (from the time the design is approved until the invitations ship).

RUSH ORDERS: may be available; please contact me first (prior to ordering to see if I can accommodate your request) A RUSH ORDER FEE may apply (at my discretion). This is a convenience fee as I will be fitting your order into my already full schedule. This is NOT a shipping charge.


CUSTOM WORK - NOT AVAILABLE
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Custom work is extremely time-consuming and I’m NOT able to take CUSTOM DESIGN ORDERS (designs not yet created and sold in the shop). All items in my shop will be sent to you exactly as they appear....NO CHANGES other than the NAME and AGE stated under the listing description.

PHOTOS- I DO NOT create invitations, thank you cards, etc. with personal photos.


THE FINE PRINT
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NO CANCELLATIONS or REFUNDS will be provided after an order has been placed. There are NO exceptions. Etsy's check out process consists of multiple steps, making it impossible to "accidentally" place an order. A store credit will be provided which you may use toward a future purchase.

Due to my quick turnaround time, soon after I receive an order, I begin working on the order (in most cases the items are designed and printed within minutes of a confirmed order). Because of the nature of the items I create (PERSONALIZED), they can not be used for anyone else. Please order carefully.

All Products are for YOUR PERSONAL USE ONLY. All Designs are Copyright Ciao Bambino Designs. Do NOT copy my designs or listings.