CiaoCiaoDecor

Ciao Ciao Decor

Newmarket, Canada

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Thank you for stopping by our shop. We're working hard to deliver high quality handmade gypsum cement home decor ornaments.
Hand crafted clay home decor and ceramic vases/pots are the new addition to our shop.

Announcement

Last updated on Sep 6, 2021

Thank you for stopping by our shop. We're working hard to deliver high quality handmade gypsum cement home decor ornaments.
Hand crafted clay home decor and ceramic vases/pots are the new addition to our shop.

Items

 
Moh

Contact shop owner

Moh

Reviews

Average item review
5 out of 5 stars
(98)
See reviews that mention:
Quality 17 Shipping 12 Customer service 7

About CiaoCiaoDecor

Sales 614
On Etsy since 2020

Handmade home decor ornaments

Hello friends,
This is Moh and David. Thank you for your interest in knowing about the owners of Ciao Ciao Décor.
Home décor has always been one of our best interests, we always loved to diy stuff for our house and see what is trending and what people like to have at their homes. Because of this adoration for home décor we started our small business from our house in Newmarket , Ontario during the lockdown like thousands of other people who inspired us and gave us the courage to do it. We are still new and learning and in the planning phase to add many stuff to our etsy store in the future and so happy for what we've done so far and thankfull for everyone who supported us.
Stay close and follow us on instagram to be the first to see the lovely creations that are in the making and we'll launch soon. We hope you'll love them as much as we do and we are so excited to see what the future holds for us.
Much love and stay safe.

Shop members

  • Moh

    Owner

  • David

    Owner

Shop policies

More information

Last updated on Sep 26, 2021
Frequently asked questions
WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards and Paypal

HOW DOES SHIPPING WORK?

We ship directly from our home in Canada using Canada post services . Free standard shipping.

USA : Tracked small packet -USA air. , estimated delivery : 8-14 business days. Express shipping is an option at checkout.

Canada: Expedited tracked parcel, estimated delivery : 1-14 business days.

Please do not panic if your package does not show up immediately, it's on its way.

Due to covid-19 please expect some delays in deliveries as they are out of our control.

Beacause the standard delivery times are taking so long, the high costs of express delivery and to avoid the loss of packages, we no longer ship worldwide. Please accept our apologies.

CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 24 hours of order placement and before the shipping. Send us a message within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

WHAT IS YOUR REFUND/RETURN POLICY ?

We don't accept returns, exchanges or refunds.

We have a 3-day replacement policy, which means you have 3 days after receiving your item to request a replacement.

Replacements only apply to damaged items. Please note that It is not our responsbility If the package got lost or delivered to the wrong address. The buyer will be responsible to contact the post office and track their parcels.

DO YOU OFFER LOCAL PICKUP ?

Yes, Local pickup is available : York region , Ontario. If you live in this area please send us a message before placing your order so we can arrange the pickup time and address.

ARE YOUR PRODUCTS SAFE ?

Our products are made of plaster and polymer clay. They are safe when they are used for decorative purposes only. They are toxic and not food safe if digested. As they are fragile items they may break and the sharp small fragments will be a choking and cuts hazard.