cinderceramics

maker of functional handmade ceramics

Sacramento, California
| 8,294 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    THANK YOU SO MUCH FOR THE INCREDIBLE SUPPORT OF MY WORK! I'M WORKING AS QUICKLY AS POSSIBLE FOR YOU TO ENSURE YOUR PIECES ARE BEAUTIFUL AND ON TIME. IT'S A PROCESS AND SOME ORDERS MAY TAKE UP TO SEVERAL WEEKS- I WILL KEEP IN COMMUNICATION WITH YOU THROUGHOUT AND HOPE YOU'LL LOVE YOUR NEW HANDCRAFTED WARES! X GITTI
Website: http://www.cinder-ceramics.com

Announcement

Last updated on Apr 16, 2022

THANK YOU SO MUCH FOR THE INCREDIBLE SUPPORT OF MY WORK! I'M WORKING AS QUICKLY AS POSSIBLE FOR YOU TO ENSURE YOUR PIECES ARE BEAUTIFUL AND ON TIME. IT'S A PROCESS AND SOME ORDERS MAY TAKE UP TO SEVERAL WEEKS- I WILL KEEP IN COMMUNICATION WITH YOU THROUGHOUT AND HOPE YOU'LL LOVE YOUR NEW HANDCRAFTED WARES! X GITTI
Website: http://www.cinder-ceramics.com

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Gitti Lindner

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Gitti Lindner

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Average item review
5 out of 5 stars
(2798)
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About cinderceramics

Sales 8,294
On Etsy since 2013

Small-batch handmade ceramics just for you.

Welcome!
I'm Gitti, and am originally from Germany, but currently reside in Sacramento, California. I am a small-batch ceramicist, with each piece that comes out of my studio being handmade by me. I am the sole maker, glazer, packer & shipper-- every step of the process is done by me, for you. I love what I do and each item I make is handcrafted with my number one goal being to make something that will bring you joy.
A little background on how I started in clay....
The journey began about 10 years ago when I wanted a white shiny log for my fireplace- I couldn't find anything on the market and was envisioning a shiny log with tealights on the top so that it could be lit and look like a pretty glowing fire. This first item I ever made ended up being carried by Anthropologie for its winter collection in 2016!
Completely self-taught, my work is always evolving and there are more ideas in my head than I have time to create. I've learned by exploration and a lot of trial and error, but through this process have learned and grown and just like life, my pieces reflect the small imperfections , which, ultimately give the piece its unique character.
​Over the last years since I launched my little Etsy shop, some of my biggest inspiration has come from my incredible customers and their stories- much of the work I now make is customized for the individual, with design ideas often coming from my customers themselves.
My mission is to bring pieces that are meaningful, inspiring, lovely, earth friendly and timeless, as well as sometimes whimsical or quirky, into this world. And to hopefully brighten someone else's day with a handmade creation that was made specifically for them.
What started as a little side hobby has now grown into a full-time career, and has filled my heart with so much joy. In 2019 I took a leap and opened up my own Scandinavian-inspired studio, which serves as my studio currently, but as we move past COVID, I'll be having Second Saturday open studio events and it will be a gathering place for hands-on workshops, where others who may or may not have ever worked with clay can come play and explore their own creativity.

Shop members

  • Gitti Lindner

    Owner, Maker, Designer, Curator

    I have been working with clay for about 9 years, and my work is continuously evolving. I especially love making functional pieces that are beautiful, sustainable, functional pieces or art that bring a smile to your face when you see it or use it. <3

Production partners

  • Awkward Styles

    Santa Fe Springs, CA

    Digital printers, Awkward Styles prints my designs on their soft cotton t-shirts and will mail directly to you.

  • Photo print company

    Provo, UT

    Creates beautiful print books

  • Collage.com

    Brighton, MI

    They are a small employee-owned company of about 50 people based in Michigan. They are independent and focus on high quality production of their products. They produced the pillows with my artwork.

  • a print shop

    Hendersonville, NC

    A U.S. based production partner

  • The Dream Junction

    Santa Ana, CA

    The Dream Junction is a close-knit, family business of creative people, passionate about music, art, and fashion. They fulfill tshirt orders for this design.

Shop policies

Last updated on May 10, 2022
Welcome to Cinder Ceramics! Nothing is more enjoyable to me than experimenting with clay and coming up with new designs and pieces.
If you have questions, or would like to request a custom piece, please contact me at any time. Thank you for visiting Cinder Ceramics! Please visit my site at http://www.cinderceramics.com to subscribe to my newsletter and learn more about my art.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS & REFUNDS
I gladly accept returns, exchanges, and cancellations.

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase

If you are not happy with your purchase then neither am I. I do my best to represent the color, size, and quality in my photos but understand returns sometimes happen.
We just ask that you please notify me first before returning and within 3 days of receiving the piece. Items should be returned in the original packing material and packaged the same way it was sent to insure the piece arrives back safely, shipped within 7 days of delivery. Sorry, shipping costs are non-refundable. Once the item/s are received I will issue a refund.

DAMAGES
Please notify me right away and keep ALL packing materials along with outer and inner boxes. USPS is making it difficult to
file claims but we must have all of the above to try and will let you know what's needed once we receive notice of damages.
Please send photos of the damaged item(s) as well as of the interior packing materials and exterior of the box.

LOST SHIPMENT?
We are not responsible once the package has been delivered.
If your package is missing after delivery we can send links to file a claim with the shipping carrier. Currently, tracking has not been accurate so we ask you wait a couple of days once you've received a delivery notification.

If you need to sign for a package let us know. If your package never arrives contact us and we will do our best to track it down or file a claim with the shipping carrier and send a replacement.
Payment
Payment is done via PayPal or credit card.
Once payment is received, if the item is in stock, it will ship within 1-3 business days. Made to order items will ship within the timeframe in the listing.

You may cancel your order within 24 hours of placing your order.

We accept paypal, visa, master card, discover, american express and etsy gift cards. Payment is due at time of purchase.

COUPONS
Coupons can be used at check out. Follow us on Instagram to receive our specials and coupons. Only one coupon can be used at a time and they can not be used on bulk favor orders, custom orders or sale items.

CANCELLATIONS
If you need to cancel your order please notify me immediately, within 24 hours. If production of a personalized item has already begun, I will not be able to cancel your order. If it has already shipped, then it's too late to cancel. You can however request a return, please see RETURNS & REFUNDS for more info.
Shipping
SHIPPING
For ceramic pieces, I pack each item in layers of bubble wrap, surrounded by heavy duty packing peanuts inside a heavy duty box.
I generally ship a couple of times a week and try to get orders out asap. I ship small lightweight packages USPS parcel post, medium/heavyweight packages USPS- priority or parcel post. If you need your order sooner let me know and I can give you prices on postage upgrades.
If the address we're shipping to is not in a secure location I can add a signature required to your receive package.

PACKAGING/ GIFT WRAPPING
Most items are sweetly packaged for gifting. The exception is for odd shaped or larger items that we can not fit in one of our gift boxes. If you happen to purchase a larger item for a gift let us know andI we will do our best to make it lovely. If you are sending a gift directly to the recipient and would like us to include a card with a message add the message and occasion in the notes to seller at checkout.

All domestic orders over one pound are shipped via US Priority Mail or Fedex, depending upon the size and weight of the package.

You will be notified upon purchase of the estimated shipping date (date will be on your receipt) and will be notified again when the item(s) ship. If a package fails to reach you in a timely manner, we keep the tracking numbers on file and you are welcome to contact me for all relevant shipping information.
Additional policies and FAQs
USE & CARE
All of my work is made with porcelain or stoneware and fired in a kiln to 2300*F. My work is intended to be used, and I recommend protecting porous surfaces when using ceramic vases. Condensation/sweating can occur and may cause damage.

Hand washing is recommended but all of my work is dishwasher safe.
Any pieces that have gold luster added are not microwave safe.

CUSTOM ORDERS
I am not currently accepting custom orders.

WHOLESALE
I am not currently offering wholesale, sorry.

CONSIGNMENT
I do not offer consignment.

DONATIONS
I donate to local fundraisers and local events-- if you are outside of my area then
I cannot offer a donation, sorry.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Gitti Lindner, am the data controller of your personal information. If you have any questions or concerns, you may contact me at cinderclay [!at] gmail.com.

More information

Last updated on May 11, 2022
Frequently asked questions
Wholesale availability

I am currently not offering wholesale.

Seller details

cinderceramics is considered a professional seller (known as a trader) in the EU. What's this?