cindylouwho2

Abalone Shell Jewelry Sea Glass Jewellery Fossil Stones

Calgary, Canada
15,503 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ***ON VACATION - shipping resumes Wednesday March 10. I apologize for the inconvenience. Please note there are substantial mail delivery delays in many countries, including Canada & the US.
Natural abalone shell jewelry, fossil stone jewelry, genuine sea glass creations, agate & semi-precious gemstones & raw crystals by CindyLouWho2; handcrafted in Calgary, Alberta, Canada.

Announcement

Last updated on Mar 1, 2021

***ON VACATION - shipping resumes Wednesday March 10. I apologize for the inconvenience. Please note there are substantial mail delivery delays in many countries, including Canada & the US.
Natural abalone shell jewelry, fossil stone jewelry, genuine sea glass creations, agate & semi-precious gemstones & raw crystals by CindyLouWho2; handcrafted in Calgary, Alberta, Canada.

Items

15503 Sales
 

All Items

Cindy

Contact shop owner

Cindy

Reviews

Average item review
5 out of 5 stars
(2945)
See reviews that mention:
Quality 280 Shipping 539 Customer service 365

About cindylouwho2

Sales 15,503
On Etsy since 2008

Sometimes life works out better than planned

It's funny how things work out, isn't it? Making jewellery was always a hobby for me, although I had sold a few things occasionally before I set up this shop in 2008. I was doing my PhD in law, and thought that selling my designs online would be a pleasant distraction. And it was, for a while.

When my mitochondrial disease progressed to the point I could no longer continue with school, I realized this little sideline activity could be my "real" job, if I wanted. The flexibility allows me to rest when I need to, but I am still able to earn a living while doing something I love. It's not exactly where I planned on ending up, but it's a pretty nice place to be!

My shop features many items that are "easy to wear" for people who have strength & dexterity troubles - my disability friendly line can be found here: http://etsy.me/16ph1Jg

Want to know about my new lines plus exclusive offers for preferred customers? Please cut & paste this link into your browser:
http://eepurl.com/chdoX
to sign up for my email newsletter, which comes out 5-6 times a year.

Here is my other shop for helping Etsy sellers with relevancy & search engine optimization:
https://www.etsy.com/shop/CindyLouDoesStats

I won't bore you with photos of my workspace; instead I am giving you snapshots of some of my favourite places, where I draw inspiration for my natural designs.

Shop members

  • Cindy

    Owner, Maker, Designer

    Lover of abalone shells, sea glass, natural stones & all things peacock coloured!

Shop policies

Last updated on March 1, 2021
Welcome to CindyLouWho2 on Etsy!

***Please note that I am on vacation - shipping resumes Wednesday March 10. I apologize for the inconvenience.

There are substantial mail delivery delays in many countries, including Canada & the US, due to unprecedented volume and pandemic labour issues.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You have 15 days after you receive your purchase to contact me if you have any concerns. I will replace, repair or refund if your order arrives damaged/not as described (but you may need to return it at my expense).

I also accept returns, if you contact me first. Non-Canadian orders must be returned by regular mail (with a customs form), as I cannot accept out-of-country courier deliveries. The shipping costs in these cases are paid by the buyer. Earring returns are subject to an ear hook replacement fee, as the hooks cannot be resold. Free shipping items will be refunded minus my initial shipping cost.

Many of my natural items, such as shells and geodes, are somewhat fragile & cannot be dropped or mistreated without risking breakage, so please handle them with love & care.
Payment
Canadian orders will have Goods & Services Tax (GST) or HST (Harmonized Sales Tax) added automatically at the payment stage of checkout.
Shipping
I usually mail orders within 3 business days of payment, or sooner when possible, unless shop messages indicate shipping delays due to statutory holidays or other exceptions.

Shipping to countries other than Canada can take a lot of time - sometimes more than 2 weeks to the US and even longer abroad. Expedited shipping is available for an extra fee.
Tracking is only automatically included for a few larger items shipped in Canada; my regular mail is untracked.
Canadian, US & EU buyers can select a tracked option when checking out; others can contact me for a quote.

With the current world situation, there are additional postal delays; Canada Post states it is now taking an extra 5-7 business days for US shipments, for example, and both domestic and international packages are also taking much longer than usual.

You may need to pay customs, duties or taxes on your purchase in your jurisdiction (outside of Canada and the US).

Gift packaging is available on request.
Additional policies and FAQs
Gift bags & gift notes available; I can send directly to the gift recipient for you! Please contact me if your order is a gift and you didn't mention that at checkout.

Wholesale & custom order inquiries are welcome. Once paid for (including down payments), custom orders cannot be refunded.
Privacy
I obey all applicable privacy laws, and take your data protection very seriously. I will not release your private information to anyone except as necessary to complete your order (for example, using your address to mail your order). Please contact me if you have any questions about how your personal information is handled and stored by my business.
I do not have control over how Etsy uses your private information; please consult Etsy's Privacy Policy here: https://www.etsy.com/legal/privacy/ for more details.