cindylouwho2

Abalone Shell Jewelry Sea Glass Jewellery Fossil Stones

Calgary, Canada
| 16,923 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Please note there are mail delivery delays in many countries, including Canada & the US.
Natural abalone shell jewelry, fossil stone jewelry, genuine sea glass creations, agate & semi-precious gemstones & raw crystals by CindyLouWho2; handcrafted in Calgary, Alberta, Canada.

Announcement

Last updated on Aug 6, 2022

Please note there are mail delivery delays in many countries, including Canada & the US.
Natural abalone shell jewelry, fossil stone jewelry, genuine sea glass creations, agate & semi-precious gemstones & raw crystals by CindyLouWho2; handcrafted in Calgary, Alberta, Canada.

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16923 Sales

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Cindy

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Cindy

Reviews

Average item review
5 out of 5 stars
(3260)
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About cindylouwho2

Sales 16,923
On Etsy since 2008

Sometimes life works out better than planned

It's funny how things work out, isn't it? Making jewellery was always a hobby for me, although I had sold a few things occasionally before I set up this shop in 2008. I was doing my PhD in law, and thought that selling my designs online would be a pleasant distraction. And it was, for a while.

When my mitochondrial disease progressed to the point I could no longer continue with school, I realized this little sideline activity could be my "real" job, if I wanted. The flexibility allows me to rest when I need to, but I am still able to earn a living while doing something I love. It's not exactly where I planned on ending up, but it's a pretty nice place to be!

My shop features many items that are "easy to wear" for people who have strength & dexterity troubles - my disability friendly line can be found here: http://etsy.me/16ph1Jg

Want to know about my new lines plus exclusive offers for preferred customers? Please cut & paste this link into your browser:
http://eepurl.com/chdoX
to sign up for my email newsletter, which comes out 5-6 times a year.

Here is my other shop for helping Etsy sellers with relevancy & search engine optimization:
https://www.etsy.com/shop/CindyLouDoesStats

I won't bore you with photos of my workspace; instead I am giving you snapshots of some of my favourite places, where I draw inspiration for my natural designs.

Shop members

  • Cindy

    Owner, Maker, Designer

    Lover of abalone shells, sea glass, natural stones & all things peacock coloured!

Shop policies

Last updated on July 19, 2022
Welcome to CindyLouWho2 on Etsy!

There are substantial mail delivery delays in many countries, including Canada & the US, due to unprecedented volume and pandemic labour issues.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You have 14 days after you receive your purchase to contact me if you have any concerns. I will replace, repair or refund if your order arrives damaged/not as described (but you may need to return it at my expense).

I also accept returns, if you contact me first. Non-Canadian orders must be returned by regular mail with a customs form, as I cannot accept out-of-country courier deliveries. The return shipping costs in these cases are paid by the buyer in most situations. Free shipping items will be refunded minus my initial shipping cost, except where the law requires otherwise (e.g., the EU).

Earring returns are subject to an ear hook replacement fee, as the hooks cannot be resold.

Many of my natural items, such as shells and geodes, are somewhat fragile & cannot be dropped or mistreated without risking breakage, so please handle them with love & care.
Shipping
I usually mail orders within 3 business days of payment, or sooner when possible, unless shop messages indicate shipping delays due to statutory holidays or other exceptions.

Please note that due to Etsy policies, I am not longer able to ship to Canada from my Etsy shop. I apologize for this inconvenience.

Shipping from Canada can take a lot of time - sometimes more than 2 weeks to the US and even longer abroad. Expedited shipping is available for an extra fee.
Tracking is only automatically included for all orders to Russia, Mexico and Israel; my regular mail is untracked.
US and some EU buyers can select a tracked option when checking out; others can contact me for a quote.
Please note that some orders to the United States may ship UPS instead of USPS, unless you ask me not to, or you select USPS tracking as an upgrade instead.

With the current world situation, there are additional postal delays; Canada Post states it is now taking an extra 5-7 business days for US shipments, for example, and both domestic and international packages are also taking much longer than usual.

You may need to pay customs, duties or taxes on your purchase in your jurisdiction (outside of the US).

Gift packaging is available on request.
Additional policies and FAQs
Gift bags & gift notes available; I can send directly to the gift recipient for you! Please contact me if your order is a gift and you didn't mention that at checkout.

Wholesale & custom order inquiries are welcome. Once paid for (including down payments), custom orders cannot be refunded.
Privacy
I obey all applicable privacy laws, and take your data protection very seriously. I will not release your private information to anyone except as necessary to complete your order (for example, using your address to mail your order). Please contact me if you have any questions about how your personal information is handled and stored by my business.
I do not have control over how Etsy uses your private information; please consult Etsy's Privacy Policy here: https://www.etsy.com/legal/privacy/ for more details.