cioprints

Cio Prints Design Studio

Atlanta, Georgia

cioprints is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

cioprints is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 22, 2015
Hello & thank you for shopping with us. Here at Cio Prints we pride ourselves in creating custom one of a kind kids party favors. Do you have a theme in mind that you don't see in our shop? Send us a convo & we'll create something custom to fit your party needs.

SHOP HOURS: MON-FRI 9:30AM-7PM EST
CLOSED: SATURDAY, SUNDAY & ALL MAJOR HOLIDAYS

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to its customized nature, Cio Prints' products can not be refunded or exchanged.

I highly recommend double checking your design and order details. I will not refund any design - digital or printed once approved by you. Please remember that the color of the final product may differ a little due to monitor screen color adjustments and the variety of printing processes.

If you are unhappy with the quality of your product, please contact me at cioprints [!at] yahoo.com. I will be happy to work with you to reach a satisfactory resolution.

All orders that qualify for a refund must be requested within 10 days of delivery.
Payment
ORDERING PROCESS:
1. Purchase you desired listing.
2. Leave me detailed information at checkout in the "note to seller" section.
- WEDDING
a. Bride & Groom names
b. background color
c. stripe and font color
d. symbol color
e. wedding date and location (for boxed orders only)
- BIRTHDAY & 24 COUNT
a. Child's Name & Age (or birthday message)
b. background color
c. stripe and font color
d. symbol color applies to most

TURN AROUND TIMES
1. 4 count un - boxed ............................................ 1-2 weeks
2. 4 count boxed ................................................... 1-2 weeks
* turnaround times are subject to change depending on work load and holidays. Check the "Shop Announcement" for current turnaround times.

RUSH ORDERS
1. 4 count un - boxed ............................................ 1-2 business days
2. 4 count boxed ................................................... 3-5 business days
3. 24 count ............................................................ 1-2 business days
* All rush orders will incur a $15 fee..

PROOFS
Proofs are only provided with purchase, the price of the proof will be deducted from your total cost. We do not provide proofs without purchase. Proof request should be made through convos and not the note to seller.

WE DON'T BEGIN WORK OR PROVIDE PROOFS BEFORE PURCHASE.
PLEASE KEEP IN MIND THAT LATE PURCHASES CAN EFFECT PROCESSING AND SHIPPING TIMES, PLEASE PROVIDE DETAILED INFORMATION, FOR ALL ORDERS.
PPOVIDE YOUR INTENDED DEADLINE ANY ORDERS THAT HAVE A DEADLINE WITHIN THE WEEK OR FOLLOWING WEEK WILL INCUR A $15.00 RUSH FEE FOR ORDER QUANTITIES 30 OR LESS . FOR QUANTITIES OF MORE THAN 30 PLEASE INQUIRY FOR A QUOTE.
Shipping
Cio Prints ships all packages via USPS Priority Mail. If you require faster delivery, please contact me via Etsy Conversations. Or by email at cioprints [!at] yahoo.com.

Custom printed items are shipped within 1-2 weeks of final proof approval, after your payment has cleared through Paypal. We are not responsible for packages after they are shipped.

Please be sure your Paypal address matches your Etsy address. I WILL ALWAYS SHIP TO THE ETSY ADDRESS unless you clearly indicate that you want your item shipped else where. I am not responsible for items shipped to an incorrect address provided with payment. Items returned for an incorrect address will require additional postage paid by the buyer.
Additional policies and FAQs
Q. Can you change colors, fonts, or wording?
A. Yes, all colors and wording can be changed. If you would like to request a different font other than the one used in the example visit http://www.dafont.com.

Feel free to contact me with any questions you may have at cioprints [!at] yahoo.com.