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citydetails

Personalized and Custom Artisan Jewelry

1314 Sales

citydetails

Personalized and Custom Artisan Jewelry

1314 Sales On Etsy since 2007

5 out of 5 stars
(341)

Shop owner

Jacki

Contact

Announcement   CITY DETAILS ~~~CHRISTMAS SALE~~~ 11/12 - 12/10 33% OFF ALL ITEMS IN CHRISTMAS SALE SECTION ~~~ ALREADY MARKED FOR YOUR CONVENIENCE

Announcement

Last updated on Nov 11, 2016

CITY DETAILS ~~~CHRISTMAS SALE~~~ 11/12 - 12/10 33% OFF ALL ITEMS IN CHRISTMAS SALE SECTION ~~~ ALREADY MARKED FOR YOUR CONVENIENCE

Jacki

Contact shop owner

Jacki

Birthstone Add On - Swarovski Channel Crystals
$3.00
View all 95 items

Reviews

Average item review
5 out of 5 stars
(341)
Katie

Katie on Oct 11, 2016

5 out of 5 stars

Jacki did an INCREDIBLE job on this! She worked with me through all of the customization and it turned out beautiful! My BF loves this tag and I love how unique it is! The quality is fantastic - the shipping was quick - and the price was fair.

kenspn

kenspn on Sep 27, 2016

5 out of 5 stars

It was a gift for my friend who loves to play guitar. Nice wordings and craftsmanship. My friend loves it ! Thank you.

View all 341 reviews

About

All About City Details

While growing up, my Mom was employed at Coro Jewelry in Providence, Rhode Island. From time to time she would bring projects home and let me “help” her make earrings or rosaries. My desire to create comes from her. Thank you Mom!!

I have been creating jewelry for about 10 years. I was originally selling in a consignment store but when I found Etsy I knew this was the place for me. Knowing my work is being worn by someone who will love them gives me great satisfaction.

Each piece of jewelry offered in my shop is a handcrafted one-of-a-kind, lovingly created to be treasured for years to come.

I am all about customer service. I’m convo friendly and would love to hear from you.

PS - I have a secret obsession with “The Big Bang Theory” on TV. Along with “Millionaire Matchmaker”!! Please don’t tell!

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Shop members

  • Jacki

    Owner

Shop policies

Last updated on April 1, 2016
Hi, Welcome to City Details.


All of my jewelry is handmade by me and comes to you gift boxed or in an organza gift bag. My sterling silver wire comes from eco friendly sources!

If you need to contact me about your order or a custom order please do so here on Etsy. I do not check my email every day. Thank you.

All of the pieces offered in my shop are handcrafted and lovingly created to be treasured for years to come. Each letter is stamped out by hand by me only using a metal stamp and hammer. There are no machines used in stamping my jewelry. My pieces are only stamped on the front.

Because most stones are natural gemstones and pearls, they may vary in shape, size and color. Inclusions can be seen in natural stones, which form part of their uniqueness and beauty. After many uses gently wipe with a soft cloth and store in a jewelry box.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is accepted with Paypal or Direct Checkout. All prices are in U.S. Dollars. Please pay for items within 2 days of purchasing.

I accept Direct Payment via credit card, PayPal and money order payments. Direct Payment is the fastest way to place and receive your order.

It is possible to make a payment with a credit or debit card via paypal. You do not need to sign up for an account with them.

https://www.etsy.com/help/article/361 Or
Shipping
Items ship out first class USPS. Items are shipped to your Etsy address. If you want to change the address I will refund and you can then repurchase using the correct address.
If you want insurance please let me know and I will make a special listing for you. If your package is marked delivered by the post office it is not my responsibility to refund or reship. Please check with your neighbors and local post office.

**NOTE:
I am not responsible for taxes and duties that may incur. All international orders are marked "Merchandise" and will not be marked as "Gift" as this is illegal for my business.

*All international orders will have full value declared on customs forms - no exceptions."

**International Customers – Please Note: It can take 3-5 weeks for your item to be delivered.

YOU ARE RESPONSIBLE FOR ANY EXTRA FEES INCLUDING DUTY OR TAXES. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. If ordering your item as a gift, please note that I must include an invoice in the order and there may be customs fees associated with the package.

We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws. I suggest allowing extra time to have the package shipped to you, then you can ship to the gift recipient. Thank you for understanding.
Refunds and Exchanges
***~~~~IMPORTANT ALL SALES ARE FINAL.~~~~***

If your jewelry is customized per your instructions, it cannot be resold. Therefore, I cannot offer any refunds or exchanges. The ONLY exception is if it is due to my mistake on the stamping of your order. If turning an item it must be shipped via Usps First class mail with tracking. Please contact for return authorization.

Each and every letter is hand stamped by me and therefore not always perfectly aligned or spaced. This is not to be considered a defect, but adds to the uniqueness of the handcrafted piece.

I will accept exchanges for store credit within 10 days of purchase for items that are not personalized. I try to describe all my jewelry fully so this should not be a problem for you or me.

Chain policy: I can not replace chains if broken over 30 days*

Natural gemstones are formed by nature and because of this no two are exactly alike. Natural gemstones often have inclusions or imperfections which is proof that the gemstone is completely natural.

Sterling silver does tarnish and can be easily shined up with the polish cloth.

Refunds are made on the satisfactory return of the item, minus shipping fees; items should please be returned in their original packaging.

If the jewelry should fail and it is determined to be my fault it will be repaired or replaced if possible within 5 business days of delivery.
Additional policies and FAQs
Regarding Swarovski crystals, Please read this disclaimer:

This crystal contains lead, a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. This item should not be used in jewelry or other items intended for children under the age of 12.

My jewelry is not intended for children under 12 years of age. There are many small parts that can be harmful to them.

I am unable to accept returns or make refunds for the following reasons:

Wearing during heavy activities such as sports or gardening, etc. I also suggest you do not wear while sleeping or showering.

Coming into direct contact with water (salt or fresh), excessive perspiration and chemicals such as chlorine, perfume detergent and lotions.

Putting the pieces into excessive light, heat or moisture will deteriorate the quality of the item.
No refunds on customized items.
No refunds or returns with allergy or skin discoloration due to metal or other components. You should know what types of metal you are allergic to.
Change of mind.
All of my jewelry pieces are handcrafted, so I advise that you take care in how you wear and handle your jewelry. Pieces should not be treated roughly.

If you feel there is a problem with a piece, please contact me without delay through Etsy messages and I will do my best to offer a solution.