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cjniehausclay

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cjniehausclay

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Last updated on March 16, 2011
Welcome to CJ Niehaus Clay!

I've been a potter for over 20 years and have done art shows and gallery work. During these years, I've had many happy customers and quite a few collectors. I truly believe that having handcrafted works in your home enhances your world and improves the quality of your life. My own home is filled with different artist's work and I recall where and when each piece was added to my collection-as well as remembering the artist who created it.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Everything I make is one of a kind and I try to take photos that accurately represent my work. If you are unhappy with your purchase, please let me know, as I want you to love my work and be pleased to add it to your collection.

Please notify me within 5 days of receipt of artwork if there is damage to the pottery-once insurance claims are resolved, I can refund the price of the artwork(and shipping if insurance covers it) or replace it. If you are unhappy with the item for any reason, please contact me and return item insured, and I will exchange or refund the price of the artwork minus shipping charges.
Payment
Currently, I take paypal (credit cards) as payment. I am open to checks and money orders, but they have to clear before I can ship items.
All payments must be received before shipment. To facilitate quick shipping, please include your Etsy ID, date of purchase, transaction number and items purchased in any e-mail. If you have questions regarding a piece of pottery or shipping, I will be happy to discuss via e-mail and make adjustments if possible.

I try to respond quickly to inquiries and orders, usually within 24 hours. If payment is not received within 7 days and no response to inquiries is made in this time, your order will be cancelled and the item re-listed for sale.

If you have any questions about the checkout process-paste this link in a new browser window http:/www.etsy.com/help_guide_checkout.php
Shipping
I have shipped internationally and I am happy to discuss shipping fees ASAP-usually within 24 hours.

I am familiar with packing for shipping and take great care to ensure their safe arrival. I will use a combination of new and reused packing material. I'm a big fan of recycling!

I usually ship within 48 hours(business days) after payment. If you need next day shipping, let me know. I use USPS for lighter packages and international and UPS for heavier items. International can take up to 14 days, while local can be as quick as 2 days for arrival.

In most cases, the pottery I ship is insured and will have a shipping ID.

I will include an invoice for your records.

Important Note: Please make sure the address confirmed on your Paypal account is the accurate address before buying. Due to Paypal policies, I can only ship to the address on your Paypal account. If the work is to be shipped to a different address, please add and select this address in your Paypal account profile when paying. Leave a note in "message to seller".
Additional policies and FAQs
I sell wholesale to approved fine art and craft galleries. Please contact me via e-mail to discuss what items I will handle as wholesale and terms.