Claire Michele Designs
claireday1969's Shop Policies
Hello and welcome to my Etsy shop! I hope you enjoy your time browsing and find what you are looking for. Please do not hesitate to get in touch if you would like a commission, custom order or a variation.
I only accept payment by Paypal. However, you do not need a Paypal account to pay by this method as it will allow you to use your debit or credit card.
The price you see for each item is in UK pounds,, however it will be converted at checkout to your own currency.
All items are despatched within 1-3 days once payment has cleared.
All items will be posted by First Class post and packaged appropriately in padded envelopes, hard backed envelopes or boxes, depending on the item/s purchased.
I always obtain proof of posting, however please note that the Post Office will not accept an item lost until after 15 working days from the date of postage.
International orders will be posted by Airmail. Please allow 7-14 days from the date of posting for them to arrive.
Refunds and Exchanges
Generally refunds are not accepted, as all items are posted to you in an excellent condition and as advertised.
I will not be held responsible for any items damaged in transit, however I am happy to assist where possible with any claim that is made against the postal service.
If when you receive your item you are not happy with it for whatever reason, please contact me as soon as possible and I will do my very best to resolve any issues or concerns you may have.
Additional Policies and FAQs
Please feel free to ask me any questions in advance of placing an order.
Last Updated March 31, 2014