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claudiagpearson's Shop Announcement

Follow us on instagram for some behind the scenes photos - @claudiaillustration
And for all commercial work my site:
http://www.claudiapearson.com

claudiagpearson's Shop Policies

Welcome

Welcome to our shop. Please read carefully.

* Unless it's the holidays, we ship once a week on Tuesdays.
* All ORDERS ARE SHIPPED TO THE ETSY ADDRESS PROVIDED
* All orders are shipped using USPS First class mail for domestic shipping.
* Please contact us for a price quote on international shipping
* Please get in touch if you are ordering 4 or more tea towels, we give a discount.

Payment

We accept PAYPAL and Credit Cards


Here is a helpful guide to purchasing items
http://www.etsy.com/help_guide_checkout.php

and how to use your credit card to purchase here:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Shipping

Please double check to make sure your shipping information on Etsy is correct.

*Items usually within 3-5 business days and USPS takes about 3-5 days for delivery.

*If your order is returned to us, we will happily send it again, but will need to charge for the extra shipping.

*We do not send out tracking information directly. If you would like tracking, please add a note with your purchase.

*International shipping is sent via International USPS Post. Please note that we can supply a shipping quote if requested.

Refunds and Exchanges

Your happiness is our foremost concern however, these are our terms.

We are not responsible for lost (via post) or damaged products.

Refunds will only be issued on a case by case basis, if item is in original packaging and condition and once returned to us for review.

Sale items and custom orders are FINAL SALE
Sorry, No exceptions.

Refunds will be sent by PAYPAL


Last Updated November 6, 2013