Athomas624 on Nov 2, 2016
The original arrived and it had 2 large cracks in the base (through no fault of the shipper, it was tightly wrapped and packed), which was a bummer. However, I emailed Dolores and she had a new one sent out to me in just a few days. she even shipped it 2-day shipping. I love my yarn bowl and I appreciate how quickly Dolores handled everything. Thank you.