Clean & Bright Soaps and Candles

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Shop policies

Last updated on February 2, 2012
Welcome! Here you will find skin care products that are as natural as possible. We only use essential oils to scent our skin-care products (unless creating a custom request). In our tea blends we only use organic or wild-crafted botanicals.

I'm adding items as quickly as I can, hopefully you'll see your favourites again soon ;)

You can read what is going on in my neck of the woods on my blog found at

Accepted payment methods

Returns and exchanges
Please note that the majority of our items are non-refundable due to their personal nature (skin-care & teas). That being said, if you receive an item and it just isn't what you were expecting, please convo us and we'll see what we can do. Your satisfaction is important to us.
If your order is damaged upon receipt, please take pictures of the packaging as well as the item and let us know. We'll need these pictures to submit a claim to Canada Post.
We accept PayPal payments. Please try to make payments within 3 days. We understand that sometimes life happens and things get put on hold, so if there are any problems, please convo us asap.
If for some reason you need to cancel your order, please convo us asap. Once it's shipped your order cannot be cancelled.
We ship within 48 hours of receiving payment (not counting weekends) via Canada Post Expedited, which includes insurance up to $100 and a tracking number.
If you'd like to upgrade to Express or Next Day shipping, please convo us and we'll get a shipping quote from Canada Post.
Usually, our international customers have not had to pay any customs duties/fees. However, we can't guarantee that. So if there are any fees/duties owing due to your country's customs regulations we are not responsible for those.

Please note that we have had issues in the past when trying to ship herbal teas outside of Canada, and so we no longer offer that service. If you have a friend or family member within Canada that you would like us to ship to, please contact us ahead of time to let us know.

I offer free shipping with the following minimum purchases:
Within Canada orders over $75 qualify for free shipping via Canada Post Expedited.
To the US orders over $100 qualify for free shipping via Canada Post Expedited.
International orders over $220 will qualify for free shipping via Canada Post Express (which will take 6-10 business days).
Additional policies and FAQs
We certainly do accept custom orders, for everything from soap, perfume, herbal tea and jewelry. Please convo us to let us know what you're looking for!

We accept wholesale orders as well. If you have a store (brick & mortar or online) and would like to sell our products, please convo us for more details.