REFUND POLICY:

Returns and/or exchanges can be made within 7 days of the purchase. Please contact me immediately via Etsy conversations to initiate returns. Shipping the returned item to me is the Buyer's responsibility and at the Buyer's cost. Items need to be shipped in their original jewelry box, on the earring/necklace card(s) to protect them during transit. Please ship back to me fully insured and via a carrier that provides tracking information (such as USPS Priority Mail). As soon as item(s) have been shipped back to me please provide me with the tracking number. Once I have received the item(s) (in perfect condition in their original packaging) I can refund the cost of the item(s). If items are not returned in their original condition, buyer is responsible for any loss in value and will only be partially refunded as per my discretion. Shipping charges are not refunded. All refunds will be made to the original purchaser. Some return exceptions to this policy may apply and is at my discretion.

Please note: Custom orders are NOT returnable.

HOW DO I ORDER THROUGH ETSY?
In order to purchase through this website you will need to set up an account. It only takes about a minute and it's free. All you need is an email address. If you have any questions about this process please contact me.

PayPal is preferred and will insure fastest delivery.
However, I will money orders.
As soon as payment is recieved and cleared I will ship your purchase

CURRENT PROCESSING TIMES:

Ready to Ship: 2-4 Business Days
Made to Order: 4-7 Business Days

PLEASE NOTE: I am unable to accommodate RUSH orders or guarantee delivery dates. Processing times are clearly detailed within each listing.

Choosing Priority Mail (for Domestic US orders) does not change the processing time of your order, it only changes the method of shipping from USPS First Class Mail to USPS Priority Mail.

Please double check to verify that the shipping address is correct and current. Should a package be returned to me due to an incorrect address, buyer will be responsible for shipping charges to reship the package to you.

***** UNITED STATES SHIPPING INFORMATION: *****

Orders are processed and ship via USPS First Class Mail ($4.00) or USPS Priority Mail ($8.00). (During most of December, ALL Domestic US orders are USPS Priority Mail ONLY. USPS First Class Mail returns after Christmas.) Please choose your shipping speed during checkout. As soon as your order has been processed and shipped I will send you a shipping notification through Etsy which will include a tracking number. This tracking number will automatically be updated by Etsy on your Order Receipt as soon as your item has shipped. ** PLEASE NOTE: Choosing Priority Mail does not change the processing time of your order, it only changes the method of shipping from USPS First Class Mail to USPS Priority Mail.

***** INTERNATIONAL SHIPPING INFORMATION: *****

VAT and other fees are NOT included in the listing price. All International orders are shipped via USPS First Class International Mail. Insurance is not available with this option. The USPS is slowly adding more countries to the international tracking list, but not all countries are trackable.

International mail can take anywhere from 3 days (rare) to 5 or 6 WEEKS or longer to arrive! Please be aware of this when you place your order! I do not offer expedited shipping for international orders.

Buyer is responsible for all customs fees, VAT and taxes that may apply, please check your country's laws and regulations for your country's current fees and taxes.

A SPECIAL NOTE TO MY UK CUSTOMERS: VAT and other fees are NOT included in the listing price. Please note that purchases over £15 can incur VAT of 20% + £8 handling fee from Royal Mail. Please see this link for more info: https://www.gov.uk/vat-rates and http://www.royalmail.com/personal/help-and-support/Ive-received-a-card-asking-for-a-paymen