Clothcat - Handcrafted Felt and Fabric Accessories

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Shop policies

Last updated on March 2, 2011
Welcome to Clothcat! Here you will find fun, funky and colourful accessories to brighten up your day.

Shop policies currently under construction.

Accepted payment methods

Returns and exchanges
I quality check all items before shipping, however if you are unsatisfied with the quality, all faulty/damaged goods will be refunded/exchanged as preferred upon my receipt of the returned item.
Paypal only accepted. All payments to be made at the time of checkout - if you are awaiting payday and would like me to hold on to an item for you, please convo me and I will reserve it for you until an agreed date. Where paypal e-cheques are used, item will not be shipped until funds have cleared into my account.
I aim to ship all orders within 3 days of payment (if not sooner) except where explicitly stated otherwise in the shop announcement (e.g. if I am away on holiday for a period).

I send all items recorded delivery within the UK. Elsewhere I use international signed for.

Items shipped to the UK should arrive with 1-2 days of posting. Items shipped to Europe should arrive within approx 1 week of shipping. Items shipped to rest of world typically can take up to 2 weeks to arrive.
Additional policies and FAQs
If you have any further queries at all, please don't hesitate to convo me.

I am happy to consider any requests for custom work (e.g. in a particular colour) - typically these may take around 2-3 weeks to allow time to order specific materials in etc.