Cloud9Critters

Sewn and embroidered items for you and your children

Los Altos, California · 33 Sales

Cloud9Critters

Sewn and embroidered items for you and your children

Los Altos, California 33 Sales On Etsy since 2007

0 out of 5 stars
(23)

Shop owner

Stephanie

Contact

Cloud9Critters is taking a short break

Loading
Stephanie

Contact shop owner

Stephanie

Reviews

No reviews in the last year

Anonymous on Nov 18, 2009

5 out of 5 stars

I LOVE IT!!! Absolutely adorable. I want to keep it for myself. Really well made and quickly shipped. Thanks!

View all 23 reviews

Shop policies

Last updated on November 19, 2012
I make all of my items by hand. Because of this, no two are ever exactly the same. Unless otherwise noted in a specific listing, the item in the photos is the item you will receive.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is due at checkout. I currently accept PayPal. If you do not have a PayPal account, you can pay as a PayPal guest using several major credit cards. If you have any issues regarding payment please send me a message. I will cancel your order if I have not received payment or communication about payment after three days.
Shipping
All ready to ship items will be mailed within three business days after payment has been received. Each custom/made-to-order items will state any additional time needed for their production. Your item will be shipped after payment is received. I ship all my items via USPS. I do not include shipping insurance on any package. If you would like insurance, send me a message and I will create a custom Item with the insurance fees included.

I can not be responsible for lost or damaged packages, so please consider shipping insurance for all purchases.
Refunds and Exchanges
I want you to be 100% satisfied with your purchase, but if you receive an item that you feel was grossly misrepresented please contact me within 7 days to arrange a timely return of the item for a full refund minus all shipping costs. Custom orders, regretfully, are not returnable. I cannot cover shipping costs on any returns. This does not cover buyer's remorse.