pen and ink drawings - collect art and give back

cloudery is taking a short break


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Shop policies

Last updated on May 12, 2011
Welcome to Cloudery's Shop Policies page. If you have questions about anything at all, please don't hesitate to contact me.

If you make a purchase, please be sure to check your e-mail (including the spam folder!) during the 24 hours following the transaction. I will e-mail & convo you to acknowledge the transaction. If I have any questions about your order, I'll ask — if I do not hear from you, your shipment may be delayed, or if necessary, cancelled.

If you would like to sign up for the monthly newsletter — news, press, exhibitions, and info on Etsy sales or donations specials (like double donations to First Book or unique works for other charities) you can sign up here:

If you would like to receive the weekly "new drawings" newsletter, highlighting all drawings completed that week, you can sign up here:

Newsletters are powered by MadMimi, and your e-mail address will be kept confidential and never shared nor sold. You can unsubscribe at any time by clicking on the link at the bottom of any newsletter.

Accepted payment methods

Returns and exchanges
All sales are final. However, If you have any problems or concerns upon receiving your shipment, or you feel that the item was misrepresented in the listing, I encourage you to contact me to discuss a solution before simply leaving negative feedback.
Cloudery only accepts PayPal (credit cards or PayPal accounts).

Please be sure that your Etsy shipping address is the same as your PayPal shipping address. If they do not match, the package will be sent to the PayPal address, so that I will be covered by PayPal’s Seller’s Protection Policy. If you must have it shipped to a different address, or would like to ship to a gift recipient, please contact me at the time of purchase, or include the information in the “message to seller” at checkout. I am happy to send your package to a different address so long as this different address is confirmed by you as the correct address.
Packages ship within one week of purchase, often sooner.

UNITED STATES: Shipped via First Class Mail. Transactions over $100 are sent via Priority Mail with delivery confirmation and full insurance coverage.

INTERNATIONAL: All orders are sent via International First Class Mail. Delivery confirmation and insurance are not available for international orders. These orders will be shipped directly from the post office, and care will be taken to fill out all required customs forms, but Cloudery cannot be held responsible for any delivery problems, or any problems with customs. Buyer is responsible for all duty, customs and any other fees associated with delivery. Before you order from outside of the US, please take this all into account.

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Cloudery cannot be held responsible for damage that may occur during shipment. If you are ordering within the United States, and your order is under $100 but you would like Priority Mail shipping + insurance, please contact me before purchase so I can invoice you the additional amount.
Additional policies and FAQs
If you are interested in ordering a print of one of my drawings mounted on an eco-friendly bamboo or maple Plywerk panel (arrives ready to hang on the wall, with a keyhole slot in the back), please send contact me. You can see a sample of the bamboo panel + print here:

Please don't hesitate to contact me with any questions or concerns before or after your purchase.

The total number of books donated to First Book can be found in the Shop Announcement at the top of the home page.

Please visit the main Cloudery website for new work, news, and the like:

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To sign up for the newsletter please see above, in the "Welcome" section.

Thank you for visiting Cloudery!

My other shop:
Crescent Maille Chain Maille Jewelry